FAQ - Operations
Questions related to all aspects of operational functions, including resources and planning.
FAQ - User Role Permission and VisibilityOperational user roles may have restricted visibility to some menus. Read-only access for this can be added in User Settings.
FAQ - Enter Resource ID in Driver AppAs part of the workflow, the driver is able to enter the Trailer or Container ID used for a specific order or trip.
I can not deactivate a driver. The option is greyed out. What to do?
Vehicle registration number/plate number of vehicle is not displayed at the side of the driver, how do i make it visible?
FAQ - When do we Retrigger a dispatch?This article gives an overview of what happens when information on a trip is updated, who is informed and how.
How can I retrigger a task?
FAQ - Map Features and FunctionsMapping tool offers layered view, easy stop identification, interactive traffic data, and better selection tools in a streamlined interface.
My Map view has just disappeared, how can i make it visible again?
I have set my Trip to "delivered" by accident. How do I revert this back?
FAQ: How do I add / remove a depot stop from an order?
I can not cancel an outsourced order, what can i do?
How can I cancel orders in BULK?
FAQ - Date Range ChangedOn the Orders and Trips list view, the date selector allows users flexibility to customise date range to view (up to 1 year).
FAQ - Resolving errors.System validation errors now include direct links to problem objects. Click "show more details" then object tags to open new tabs.
FAQ - Does Qargo have a WhatsApp integration for drivers?
FAQ - Using temperature settings in QargoQargo supports refrigerated transport with temp setpoints, multi-zone tracking & live monitoring via selected integration partners.
FAQ - Driver Breaks, Rest & Drive Time VisibilityQargo lets you view driver breaks, rests & drive times via Transics and Trimble, with Samsara support coming soon.