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I have set my Trip to "delivered" by accident. How do I revert this back?
I have set my Trip to "delivered" by accident. How do I revert this back?
Duygu Demir avatar
Written by Duygu Demir
Updated over 3 months ago

Resetting a Trip

  • Purpose: Resetting a trip does not mean deleting a trip.
    This action is intended for changing the status /hours of trips that have already been partially or completely executed within the system. For example, If the trip is marked as completed and the status needs to be adjusted to (in transit or planned), executing this action will revert the status to either a “planned” or “in transit” status.

  • Location: To access the "Reset Trip" functionality, you can open the page view of the trip and click on the "Reset Trip" button to alter the trip's status.


    After clicking the reset trip option, select the related stop you would like to reset the status of and click on save:


    If the trip is marked as in transit and you execute the above example with all the stops selected, this action will revert it to either a “planned”.


    See more info HERE



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