FAQ - General
Find general information on the platform.
FAQ - Why does my login screen look different?Qargo login refresh! Enter your email, click NEXT, then choose to log in with a link or password—simple and secure.
FAQ - Tickets PortalSuperAdmins can track feature requests via Ticket Portal; shows status and priority as VIEW ONLY. New requests submitted via support chat.
FAQ - Why is my Qargo email add-in not working?If email threads do not update or work as expected, this article will look at the email intelligence connection issues.
FAQ - Qargo API: Getting startedHow to get started with an integration request in Qargo that requires Integrations Onboarding Manager assistance to setup.
FAQ - Qargo API: Available optionsQargo offers APIs for order entry/status, trip execution, master data sync & accounting across 3 roles: Tenant, Customer & Subcontractor.
What are the basic system requirements to run Qargo?This article looks at the minimum system requirements to use Qargo, along with approximate data consumption, based on typical use.
FAQ - Help! Slow Performance!This article gives an overview of what a user can check if they are experiencing slow performance when using Qargo.
FAQ - [CMR Template] Is it possible to move the location of any information within the CMR, eg. increase the width of the item description section on the CMR
FAQ - Can I print documents directly from Qargo?Qargo now supports direct printing! Configure local printers, set different printers for document types, print from lists/orders.
FAQ - E-Invoicing aka 'Peppol'Peppol functions available Q3, 2025. This functionality sends & receives invoices directly through the Peppol network.
FAQ - Qargo GlossaryComprehensive transport glossary covering Qargo TMS core terms: operations, intermodal ops, financial processes, and AI automation features.
FAQ - How to login as a new user.New to Qargo? Use the email link to set your password—valid 1hr & single use. Trouble logging in? Try logout link or reset password.
FAQ - What user languages are available?Qargo platform supports multiple languages. Users can set preferred language via profile settings.
FAQ - Automate User sign outSuper Admins can set max session duration in Qargo to auto-logout users after X days; users log in again with same credentials.