Q. Is there maximum range for exporting data? What are the maximum data limits when exporting from orders, trips, invoices, etc. How does this impact performance in my account?
A. Yes, there is guidance available for the recommended maximum data limits. Qargo has optimised custom data export limits based on empirical load testing to improve overall export reliability and performance. This optimisation helps to prevent timeouts, while maximising the number of records a user can export.
There are 2 methods used for compiling data:
Synchronous exports - export is processed as a complete operation, where the system waits until the export is finished before continuing.
Limited to smaller record counts to prevent timeouts
Maximum 30s processing limit, most delivered within 10s
Asynchronous exports - exports that start and run independently, allowing the rest of the workflow to continue without waiting for the export to finish.
System provides export via email once processing is completed
Maximum processing 10mins.
Optimised for high-volume data, up to 25,000 trips or orders
‼️ Very large exports, beyond these limits should be broken down into multiple export requests.
Custom export limits based on 'data type'
Object | Sync limit | Async limit |
Charge | 500 | 25 000 |
Container | 500 | 50 000 |
Customer | 500 | 50 000 |
Driver | 500 | 50 000 |
Intermodal planning | 500 | 25 000 |
Order | 500 | 25 000 |
Purchase credit note | 500 | 2500 |
Purchase invoice | 500 | 2500 |
Sales credit note | 500 | 2500 |
Sales invoice | 500 | 2500 |
Subcontractor | 500 | 50 000 |
Trip | 500 | 25 000 |
Vehicle | 500 | 50 000 |
‼️ These limits apply to the Custom export reports that users can create. The default reports are still restricted to a minimal amount of rows. If users expect reports with 500 rows or more, it is recommended to create a custom export report, which will have the increased limits detailed here.
Note about custom data export delivery
Small exports download immediately in your browser.
Larger exports are processed in the background and sent to you by email with the file attached.
The size threshold for “instant download” versus “email” depends on the export type and data complexity.
You don’t need to keep the tab open. If you don’t see the email after a while, check your spam folder.