Q. How often does Qargo release updates and how do I get notified? My colleague is receiving notifications, but I am not.
A. Qargo releases updates to their software on a regular basis. Once a feature is ready for deployment, it is rolled out - no waiting weeks for the next 'scheduled' release.
To keep users updated, Qargo publishes a 'feature release' article on a weekly basis. This will include updates on some of the latest features released, along with links to the dedicated user manual article.
To communicate the article publication, Qargo's Enablement team will send an email to all Active users, and also includes an update on the Newsfeed that can be found in the Qargo Knowledge Hub.
Troubleshooting
Issue | Resolution |
I've never received the email. | Weekly release notifications are sent to the emails registered against the user in Qargo. Emails will be sent from arynne@qargo.com search email for this sender. 1.) Check to make sure the email in Qargo is correct. 2.) Emails may be misfiled into Spam / Junk folders. Check these folders and move any emails into the Inbox and mark as 'not spam' |
I used to receive the emails, but they stopped. | Emails are sent to 'Active' users. Users are marked as active if they have logged into Qargo at least 1 time within the past 14days. Users that have not logged into Qargo within the last 14days are not considered active, for the purpose of this email. Log back into the application and you should receive the next email for the feature release. |