How can I handle splitting and merging orders or consignments in Qargo?
Managing orders and stops in Qargo often involves tasks like splitting orders, regrouping consignments, or addressing limitations in the software for specific actions. Below is a comprehensive guide to help you effectively handle these scenarios.
Splitting Orders in Qargo
Individual Order Split
You can split orders individually from the Planning screen. Follow these steps:
Locate the order in the Planning screen.
Click the + icon between stops on the order’s route.
Select Split Order from the menu.
Enter the depot details and confirm the split.
📚 Splitting an order after a 'disconnect (afkoppel)' or delivery stop is not supported in Qargo. Steps resolve:
Unplan the relevant consignments and manually create new trips.
Add separate disconnect/attach (ontkoppel/koppel) stops as needed.
Splitting orders without a trailer assigned can proceed without extra steps.
Steps to resolve if a trailer is assigned:
Remove trailer before performing the split.
After the split, the trailer can be reassigned.
This ensures that trailer assignments do not interfere with the splitting process.
The Split Order (+) feature works only within a continuous consignment flow. If the split point lies between two separate consignments, the split action will not apply. In such cases, unplan the second consignment to create a new trip, resulting in two separate trips.
Selecting Specific Consignments When Splitting an Order
When splitting an order, you can choose which consignments are routed through the depot stop. This gives planners granular control over which stops are included in the split, rather than routing all consignments through the depot automatically.
How to deselect consignments when splitting:
Open the order detail page and scroll to the Execution section.
Expand the Route section.
Click the + icon between two stops on the route timeline.
Hover over Split order in the dropdown menu.
Select a depot type from the submenu — for example, Depot: unload + load goods.
In the dialog that opens, review the Select cargo panel on the left. Deselect any consignments you do not want routed through the depot stop.
Fill in the New trip details (status, requested date, time window).
Click Save.
Only the selected consignments will be routed through the depot. Deselected consignments remain on their original route and are not affected by the split.
📚 This feature is not supported for container stops. If your order includes container stops, splitting behaviour may be unexpected. In these cases, manually adjust the route.
Bulk Splitting Orders
Bulk splitting cannot be performed directly from the Planning screen. Instead, use the following workaround:
Navigate to the Orders Page.
Use the Quick Actions to apply a bulk split order.
These steps enable efficient splitting for larger sets of orders.
Sending a multi-order depot split to "To Plan"
When a trip carries two or more orders and it is split over a depot, the Status created trip field in the split dialog can now be set to To plan.
How it works
On the Planboard, split the trip over the depot using the Depot: unload + load goods action.
In the split dialog, open the Status created trip field. On a multi-order split this field is now selectable, and for the Depot: unload + load goods action it defaults to To plan.
Confirm the split. With To plan selected, each split order becomes its own individual row in To plan: Orders.
Assign each order to whichever outbound vehicle is required. Because the orders are no longer grouped on one new trip, they can go to different vehicles.
The planning group on the split orders follows the existing Recalculate planning group toggle: when the toggle is on, the planning group is recalculated; when it is off, the planning group selected in the split dialog is kept on each individual order.
📚 Couple/uncouple and other split actions are unchanged. For couple/uncouple actions the goods stay in the same trailer, so those splits keep defaulting to Planned and the orders stay grouped on one new trip. Only the Depot: unload + load goods action defaults to To plan.
Limitations
One status choice applies to the whole split. Choosing per order which ones go to To plan and which stay Planned is not available in this version.
The other values set in the split dialog, such as planning group, requested date and time window, also apply to every resulting trip.
A multi-order couple/uncouple still produces one grouped Planned trip.
Merging Consignments into a Single Order
If your order shows as two or more consignments, you can regroup them without creating a new order:
Go to the Planning Tab and open the list of Orders to Plan.
Select all the consignments from the affected order.
Create a New Trip with the selected consignments.
Drag the trip back to the Orders to Plan list to unplan and consolidate the consignments.
📚 The "Merge Orders on 1 Trip" option is not available for orders that have already been created.
This workflow ensures the order can be handled as a single shipment.
Plan on separate trip
Use this option when multiple consignments appear on an order, but a single consignment needs to be delivered separately, or 'Split off' from the main order.
Steps to separate consignment
From the order details, navigate to the 'Execution Panel'
Click on the stop icon for the stop that needs to be separated
A new modal will pop up. Next to the location details is a menu which shows 3 options:
Plan on separate trip
Do not dispatch activity
Block order
Click on 'plan on separate trip' will automatically remove the consignment to a separate route.
The other option is to expand route completely by clicking the +
The route expands with additional information, including stop details.
If the stop details show as a list, without the full details, click icon to expand details
This will show the individual stop details. Use the menu to the right side, as detailed above.
Merging Two Trips
To merge two trips into a single continuous trip, follow these steps:
Locate the parking decouple/couple - Depot load/unload or similar that is splitting the trip flow.
Remove the parking/depot stop.
Once removed, the trips will automatically consolidate into one continuous trip.
This merging method applies only if the trips are separated by a split order stop type. Ensure that any resource allocations (e.g., drivers, vehicles) are fully compatible before combining.
Combining Trip Times for Pricing Calculations
In situations where you need to sum the drive times of multiple drivers under a single pricing calculation, note the following constraints and steps:
Qargo does not support summing drive time across separate orders.
To include multiple drivers’ time in one calculation, you need to split an order into multiple trips as follows:
Add a "decouple/couple" order split between the pickup and the first delivery. This ensures the order contains two separate trips.
Assign different drivers to each trip if necessary.
The system will calculate the trip durations independently but within the same order framework, excluding idle or waiting times between decoupling and re-coupling actions.
This ensures driver hours are recognized and included accurately in pricing computations.
Special Considerations
Trip Merging Dependencies: Only trips separated by parking/depot or stop-end day stops can be merged, and resource allocations (e.g., drivers, vehicles) must be compatible before consolidating. Ensure all adjustments align with planned schedules.
Splitting at the End of the Timeline: You cannot split an order at the very end of the day or between timeline periods. Splits must occur between two consignments at the logical point in the timeline where division is needed.
Bulk Splitting Alternative for Depots: While bulk splitting is unavailable on the Planning screen, the Orders page provides this functionality via Quick Actions.
Trailer Assignments During Splitting: If a trailer is assigned to an order, it must be removed before performing a split and reassigned afterward to avoid interference.
Trip Generation Settings: Ensure trip generation settings are configured correctly before attempting to split consignments. Incorrect settings may prevent successful splitting.
Quick Reference: Do’s and Don’ts
Do:
Use the Orders Page for bulk order splits via Quick Actions.
Use the Planning screen for individual order splits.
Regroup consignments on the Planboard to consolidate orders.
Don’t:
Attempt to split orders after a disconnect or delivery stop.
Split orders at the very end of the timeline.
Expect bulk splitting functionality from the Planning screen.
By following these guidelines, you can effectively manage splitting and merging orders within Qargo, ensuring seamless operations and optimal use of the tools available.