Skip to main content

FAQ - How can I handle splitting and merging orders or consignments in Qargo?

Duygu Demir avatar
Written by Duygu Demir
Updated over a week ago

How can I handle splitting and merging orders or consignments in Qargo?

Managing orders and stops in Qargo often involves tasks like splitting orders, regrouping consignments, or addressing limitations in the software for specific actions. Below is a comprehensive guide to help you effectively handle these scenarios.

Splitting Orders in Qargo

Individual Order Split

You can split orders individually from the Planning screen. Follow these steps:

  1. Locate the order in the Planning screen.

  2. Click the + icon between stops on the order’s route.

  3. Select Split Order from the menu.

  4. Enter the depot details and confirm the split.

Please note, splitting an order after a disconnect (afkoppel) stop is not supported in Qargo. In such cases, unplan the relevant consignments and manually create new trips. Add separate disconnect/attach (ontkoppel/koppel) stops as needed.

Bulk Splitting Orders

Bulk splitting cannot be performed directly from the Planning screen. Instead, use the following workaround:

  1. Navigate to the Orders Page.

  2. Use the Quick Actions to apply a bulk split order.

These steps enable efficient splitting for larger sets of orders.

Merging Consignments into a Single Order

If your order shows as two or more consignments, you can regroup them without creating a new order:

  1. Go to the Planning Tab and open the list of Orders to Plan.

  2. Select all the consignments from the affected order.

  3. Create a New Trip with the selected consignments.

  4. Drag the trip back to the Orders to Plan list to unplan and consolidate the consignments.

This workflow ensures the order can be handled as a single shipment.

Special Considerations

  • Splitting at the End of the Timeline: You cannot split an order at the very end of the day or between timeline periods. Splits must occur between two consignments at the logical point in the timeline where division is needed.

  • Bulk Splitting Alternative for Depots: While bulk splitting is unavailable on the Planning screen, the Orders page provides this functionality via Quick Actions.

Quick Reference: Do’s and Don’ts

Do:

  • Use the Orders Page for bulk order splits via Quick Actions.

  • Use the Planning screen for individual order splits.

  • Regroup consignments on the Planboard to consolidate orders.

Don’t:

  • Attempt to split orders after a disconnect stop.

  • Split orders at the very end of the timeline.

  • Expect bulk splitting functionality from the Planning screen.

By following these guidelines, you can effectively manage splitting and merging orders within Qargo, ensuring seamless operations and optimal use of the tools available.

Did this answer your question?