Week 1
Week 2
Week 3
Week 4
Week 1
Week 1
Customer Portal: Add a default order status.
There is a new option available under Transport Services to set the order status for Customer Portal orders that use this service. The option default is set under the Organisation Setting and in the Customer Profile. Adding the option to the Transport Service ensures the Portal configuration matches the business workflow for the carrier.
Click the link to learn more about using order status and defaults in the customer portal.
Orders: Exclude stops from distance & stop calculations.
It is now possible to exclude certain stops from order route distance calculations. This can be used when those stops should not be taken into account for pricing based on distance.
Stops that can be excluded:
Depot (unload + load goods; drop + pickup container)
Parking (uncouple + couple trailer; uncouple + couple chassis)
Start day / End day
Internal stop actions can also be excluded from the order route distance calculations.
Stops will still be visualised in the order route details, including on the customer portal. However, the map has been updated to include a filter option for Order and Trip. The Order route will not show excluded stops, and the distance will reflect this. Trip route will include all stops.
Read more about excluding stops HERE.
Trips: Warning when removing resources
There may be instances when it is necessary to remove a resource that is allocated to a trip. This will now generate a warning if:
the trip is already dispatched
there are multiple orders on the trip
Edit columns: Customise options now searchable
Where there is an option to 'Edit Columns' or 'Customise' the data that is displayed in a view, the side menu now includes a Searchable filter to help find specific data options more efficiently. This can be found across multiple modules (ie: Orders, Trips, Stops, Invoices), including any page where this option exists.
Using this option will show any of the options that include the key word, allowing the user to quickly customise their view.
Planning: New merge multiple orders option
There is a new option when planning multiple orders to a single trip. Where this constitutes a full truckload, grouping orders or changing the stop order isn't necessary. Using this option will keep the orders in the same order they are added to the trip.
Locations: Internal stop default duration
It is now possible to assign a duration to Internal Stop Actions. When a new stop action is created, there is no duration set as default. Select the appropriate time from the drop down and SAVE.
Once the duration is added, it will show in the route when included.
Click below to learn more about this function.
Rates: New extra charge options for stops
There is a new option when looking to price for Internal stops on an order. Creating the Stop Extras can now be done as:
Collect: extra can be added on collect stops
Delivery: extra can be added on delivery
Other stops: extra can be added on all stops - other than collect and delivery
Once activated on a price list, the charge becomes available when the extra stop is added with the Extra selected.
Click the link below to read more on Stop Extras.
Week 2
Week 2
Configuration: Packaging & product type enhanced uses
Using packaging and product types has been become more flexible, creating new options for more streamlined workflow. Now possible to use specific Packaging and Product types as:
Conditions to automatically assign orders to Planning Groups and Departments.
Conditions for fixed rates per order.
Rates: Price Calculation - Add metric location
Pricing based on locations is possible by creating a price list that uses specific stop locations as part of the calculation metrics. This can be used where a single customer has different rates based on different locations that are in the same postcode.
Where there are multiple stops, options for how the order should rate include:
Simple fixed price per order, based on a single specific location
Price table option, based on the route stop location.
Stop is specified in table
Where there are multiple stops option to add all charges or take the maximum charge to apply
Price table option, based on Stop location only.
Stop exists in trip - is not specific to route.
Where there are multiple stops option to add all charges or take the maximum charge to apply
Rates: PostCode based consolidation
When pricing multiple orders on a single trip, our system now offers enhanced location-matching criteria for consolidation:
Exact Location Matching (existing functionality): Consolidates pricing when locations are exactly the same across orders
Postal Code Matching (new): Consolidates pricing when postal codes match, even if specific addresses differ
Postal Code Prefix Matching (new): Consolidates pricing when just the postal code prefix matches (e.g., UK, NL)
Previously, addresses needed to match exactly to qualify for consolidated pricing. Now, you can define the level of location matching required. For example, when two orders:
Are assigned to the same trip
Share the same postal code for collection addresses
Use a rate card with consolidation set to "collection/delivery address & same trip" at "postal code" level
The system will automatically combine the charges across both orders, leading to more efficient pricing calculations.
Benefits
More Consolidation Opportunities: Identify more potential consolidation scenarios with flexible matching criteria
Greater Pricing Accuracy: Apply the right level of price consolidation for your business model
Simplified Billing: Create cleaner, more logical invoices for customers with multiple pickups/deliveries in similar areas
To learn more, click the link below
Planning: Do not dispatch on stops
The new function allows users to mark specific stops (collect / delivery / depot / terminal) as 'Do not dispatch'. This leaves the trip planned to the resource, but gives planners more control over the stops that are shared with drivers and subcontractors.
Dispatching stop by stop allows for improved handling of any last-minute changes to trips, while controlling what subcontractors and drivers see in the app and portal.
Use the menu on the individual stop to set the status 'Do not dispatch'.
Once marked as 'Do not dispatch' the stop will show 'greyed' out.
To make the stop available, use the menu to set back as 'Dispatch activity'
Learn more about using Planning features, click the link below
Orders: Bulk update to order fields
New options for bulk update actions are now available including Updates to Order / Consignment fields and Stop details.
This makes it much easier to:
Apply the same location or reference to multiple orders in just a few clicks
Correct data inconsistencies at scale (particularly useful when dealing with large order batches)
Update reference numbers for orders
Apply charges or extras in bulk after portal uploads
Make last-minute planning changes, often combining or splitting trips
🔔 The option to update RATE CARD has moved under the Update / Order consignment field option.
Read more about Bulk updates available on Orders.
Map: Improved visualisation for trailers
Trailers will now be displayed on the map with a separate icon.
The colours of the resources have also changed: yellow for the trailer, and blue for trucks and other resources.
This matches the colours representing the resource types in other parts of the app.
Orders: Automatically create recurring orders
Use RECURRING templates to create a schedule over a date range and quickly create multiple orders
New Tab category for Recurring template orders
Templates created with recurring schedule will show in the Recurring tab.
Create a recurring order template, toggle 'Recurring order / Schedule' on:
Schedule is shown in the top left corner of the Order Details page view
Click the Edit icon to update the schedule
Create multiple orders over a date range.
Click the link below to learn more about creating orders in bulk.
Week 3
Week 3
Invoices - Auto-assign invoicing groups to orders
Orders can now be automatically assigned to invoicing groups based on customer configuration
Configuration Options:
Field-based grouping (e.g., by postal code)
Time-based grouping (daily, weekly, monthly)
Optional conditional filters
Process: Groups are assigned when "Ready to invoice" task is completed
Flexibility: Manual assignment remains available and won't be overwritten
Note: Customer changes require manual intervention to recalculate the appropriate group
Exports - Add costs & profit/loss
As a SuperAdmin user in the system, it is possible to create custom exports that can be pulled from various list pages across the platform.
New options are now available to include Profitability and Costs when configuring the report.
Click HERE to learn how to use these when configuring custom exports. To learn how to export data click the button below.
Fuel Surcharge - Improved visualisation on invoices.
It is now possible for Super Admin users to adjust how the Fuel Surcharge is visualised on invoices. Users now have the option to configure to show the calculation or not; previously it was only available with the calculation.
To show the calculation:
To only show the amount, without the calculation:
The description does not need to go into the fields shown above. This is for visualisation only.
For more details about Price Indexes, including Fuel Surcharge, click the link below.
Week 4
Week 4
Orders: Add Trip ID column to list view
It is now possible to enable 'TRIPS' to show as a column, in the Orders and Orders to Invoice List view. Adding this column to the table will show the trip number, allowing easier access to details without having to navigate through other screens.
From Orders or Orders to Invoice (Invoice), click 'Edit Columns'
Once toggled on, drag the column to the desired position on the table.
Trip IDs will show on orders once in a PLANNED status. Click on the Trip ID to access the Trip Detail View.
Click the link below for details of other options available to customise the orders list view.
Invoices: Async invoice creation
Invoice processing has moved to asynchronous processing which allows for a greater volume of invoices, or charges to be processed while reducing the timeout error instances.
This update introduces greater efficiency within the process, users no longer have to filter by customer specifically in order to process multiple invoices.
Learn more about the sales invoice process, click the link below.
Orders: Bulk update to activities on orders
Add additional stops or split loads to multiple orders at once through the enhanced Quick Actions menu. No more repetitive manual entry—handle multiple orders with a single action.
The system intelligently handles different stop types based on your order structure:
Intermodal Stops
Added once per order, regardless of trip count
Empty Equipment/Driver Stops
Added per trip for maximum flexibility
Single addition for merged consignments
Multiple additions for separate trip consignments
Split Orders & Other Stops
Added per consignment for precise control
Step-by-Step Process
Access Quick Actions
Navigate to the Orders or the Orders to Invoice list page
Click Quick Actions and select 'Add Activities'
Configure Your Activity
Choose your desired activity from the Activity dropdown
Select positioning from the Position dropdown
Set Stop Details
Complete all relevant stop information
Available options vary based on selected activity type
Apply to Multiple Orders
Click 'Select Orders' to choose target orders from the main list
Click 'Add Activities' to execute the bulk action
Position Limitations Currently, bulk stop additions are supported before or after the first collect/delivery only.
Click the link below to learn more about bulk updates via Quick Actions.
Orders / Trips: List View - Flexible Date Selection Options
The date selector now offers three distinct filtering modes to match your workflow:
Last 90 days + future (Default)
Shows all orders from the past 90 days plus future dates
Perfect for comprehensive order visibility
Single Date Filter
Filter results for one specific date
Defaults to current date for quick daily views
Date Range Selection
Choose custom date ranges using an intuitive calendar interface
Maximum range limited to 1 year for optimal performance
Quick Date Range Presets
For common filtering needs, we've added convenient preset options:
Past week
Past month
Past 3 months
Past year
Simply select a preset and the dates are automatically applied—no manual calendar selection needed.
Orders: Filtered by Requested Date
Trips: Filtered by Actual Date
Improved Performance The date selector updates have resulted in faster page loading times and smoother navigation.
Errors: Improved error handling
Resolving validation errors, it is now quick and easy to find why the error is being shown and how to fix it.
Click 'Show more details' to open the error page.
From the error details page, the user can simply click on the included tags which will open a new tab where the error can be resolved.
Trips: Upload documentation via Subcontractor FMS
When using the subcontractor / fleet dispatch API, it was not possible to upload scans or documentation. The latest update to the API introduces the option for users to upload a file for POD/CMR. This will allow the subcontractor to incorporate POD documentation as part of the integration directly into Qargo.