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RATE CARD FAQ - Extra Charge for Stops

Stop Extras now available on all stops via new configuration in RATES > Order Input menu, gives flexibility to price for other stops.

Written by Arynne Hargreaves
Updated over 10 months ago

When using internal stops, extras can now be used to add surcharges on all stops.

Step 1: Setup Stop Extras

To configure, navigate to RATES > Order Input.

  • Left hand menu, select the 'Stop Option' panel. Select 'Stop Extras'.

    • Stop Extras was previously 'Collect & Delivery Extras'

  • Click the 'Add service' option to add a new extra.

    • Click on an existing service to update availability

  • Enter the General Information for the new service.

  • Select the availability

    • Collect: extra can be added on collect stops

    • Delivery: extra can be added on delivery

    • Other stops: extra can be added on all stops - other than collect and delivery

Step 2: Configure rate cards

  • Select the Transport Service which the Stop Extra will be available on, set to ACTIVE.

  • Use 'Link Rate Card' to add the Extra to existing rate cards.

  • The charge will become visible in the order when the Additional Stop is selected as part of the order.

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