Week 1
Week 2
WEEK 3
Week 4
Week 1
Week 1
🛂 Intermodal - Improved border crossing GB - NI
Customs pre-notifications are now generated automatically for shipments travelling between Great Britain and Northern Ireland. Qargo detects GB↔NI crossings using Northern Ireland's postal code prefix (BT) and generates the required customs objects automatically.
What's included:
Automatic detection of GB ↔ Northern Ireland crossings based on pickup and delivery postal codes.
A border crossing is generated specifically for UK–NI route sections, triggering the standard customs pre-notification booking flow.
Applies to both directions: Great Britain → Northern Ireland (e.g. Liverpool → Belfast) and Northern Ireland → Great Britain (e.g. Belfast → Glasgow).
Benefits:
Customers shipping between GB and NI no longer need to manually create customs bookings — they are generated automatically, in line with all other cross-border shipments in Qargo.
Reduces the risk of missing customs pre-notifications on UK-internal routes that cross the GB/NI regulatory border.
🏷️ Intermodal - Add HS commodity codes
Select HS (Harmonised System) commodity codes directly on goods in Qargo. HS codes are internationally standardised numerical codes used to classify traded products — a requirement for customs declarations to be validated and rated correctly. This removes the need to track HS codes outside of Qargo and manually reference them when generating customs documents.
What's included:
A searchable HS code dropdown on the Good Item, with code and description visible in the selection interface.
Two new optional fields on Good Item: HS code (for import classification) and HS code export override (for cases where the export code differs from the import code).
Benefits:
Goods are classified correctly at the point of entry, ensuring customs declarations can be validated without rework.
Import and export code differences can be handled in one place, reducing manual reconciliation.
Searching by code or description makes it faster to find the right classification, especially for teams handling a wide range of goods.
Qargo Mobile App - send documents to driver via WhatsApp
The WhatsApp driver chat now works in both directions for documents. Previously, drivers could send documents and media to your team — but not the other way around. Send documents directly to drivers from within Qargo.
What's included:
Upload a document from your device and send it directly in the driver chat conversation.
Attach an existing document from an open Order or Trip detail page, selecting from documents already associated with that order or trip.
Sent documents appear in the chat with a download option, consistent with how inbound driver documents are displayed.
Benefits:
Dispatchers can share CMRs, loading instructions, delivery confirmations, or other documents with drivers without leaving Qargo or switching to a separate messaging tool.
Documents attached from an order or trip maintain the context of the relevant shipment, reducing the risk of sending the wrong file.
🔎 Planning - Filter on available resources in Timeline & Blocks view
The Available filter on the planning board makes it easy to focus only on resources and resource combinations that are free of logged unavailabilities within the selected date range. Rather than scanning the entire board to find a free combination, filter to show only those that can actually be assigned.
What's included:
Available filter (Yes / No) accessible from the resource filter menu on Timeline view, Blocks view, and To-Plan Timeline view.
Combinations are filtered as a unit: if any resource in a combination (driver, truck, or trailer) has a logged unavailability, the whole combination is hidden when filtering to Available = Yes.
Unavailabilities are evaluated at full-day resolution. Absences that span midnight count against both days.
All absence types are treated equally — holiday, sickness, vehicle maintenance, and others all apply.
Benefits:
Cuts the time spent scanning through unavailable combinations during planning, especially on busy days with many resources.
Reduces planning errors by making it clear which combinations are genuinely free before assigning a trip.
🔦 Planning - Additional Resource field visibility and filtering
Show Resource fields directly into the To Plan Resources panel and use them to filter the resource list. This replaces the need to rely solely on resource groups when searching for the right driver, vehicle, or trailer.
A dedicated Customise button in the To Plan Resources section (separate from the view-level Customise button) lets you toggle custom field columns on and off in the resource table.
Custom field columns support column-level filtering: hover over a column header and click the filter icon to filter the resource list by that field's values.
Custom field values are also shown below the resource name in Timeline view and Resource Availability view, giving planners at-a-glance context without opening the resource record.
☣️ Planning - ADR log visibility improved
The ADR icon on stops in the planning board has been moved to the first position, so it is always visible even in dense views where space is limited.
ADR icon is now rendered first on stop cards, before quantity and other fields ensuring it appears even when the stop is narrow.
Planners can spot ADR goods at a glance without scrolling or expanding a stop, reducing the risk of missing hazardous goods information during route planning.
🧾 Invoices - Peppol configure document attachment
Configure document types that are automatically attached when sending invoices via Peppol — directly from the task configuration interface. Supported attachment types include proof of delivery, invoice, credit note, and other order documents.
What's included:
Document attachment configuration in CONFIGURATION > Tasks > Send to Peppol, update the Contact panel of the task.
Company-level override: where a specific customer does not need certain document types, the attachment configuration can be overridden per company from the company profile.
When triggering a Peppol action directly from the interface (rather than through automated task execution), an attachment selection modal appears — similar to the email contact task flow — select or deselect documents for that specific transmission.
Benefits:
No longer requires Qargo admin involvement to change which documents accompany a Peppol invoice — the configuration is self-service from the task UI.
Per-company overrides mean you can tailor document attachments to each customer's requirements without duplicating tasks.
Week 2
Week 2
📲 Qargo mobile app - Cross dock scanning location scan and validation
Location scanning during cross dock operations can now be configured separately for inbound (unloading) and outbound (loading) flows, with optional validation that warns operators if a pallet is being scanned to the wrong vehicle or depot location.
Four settings are available:
Location scan in depot (inbound goods) — controls location scanning when pallets are unloaded from an incoming vehicle.
Location scan on vehicle (outbound goods) — controls location scanning when pallets are loaded onto an outbound vehicle.
Validate location scan in depot — when enabled, warns the operator if the scanned depot location doesn't match a valid inbound location
Validate location scan on vehicle — when enabled, warns the operator if the scanned vehicle location doesn't match the license plate, name, or code of the vehicle assigned to the trip
When validation is on and the scan doesn't match, a warning is shown. Operators can acknowledge the warning and continue, or retry the scan.
Catch misdirected pallets at the point of scanning, before they end up on the wrong vehicle or in the wrong depot bay
Configure inbound and outbound scanning independently to match your actual warehouse workflow
The Required mode enforces location scanning without relying on operators to remember — useful for high-volume or error-sensitive operations
📲 Qargo mobile app - Customise pallet templates
The information shown on screen during cross dock scanning can now be customised, so warehouse operators always see the most relevant consignment and routing details.
Show only the fields that matter for your operation — no more irrelevant information cluttering the scanning screen
Operators get the right consignment and routing context at each step, reducing scanning errors
Template variants switch automatically based on planning state, so the correct information is always shown without any manual intervention
‼️ Requires mobile app version 1.18.7 or later
🧾 Orders - Bulk updates for 'invoice externally' via quick actions
Mark selected orders as Invoice externally in bulk directly from the Orders page using the Quick actions menu.
Invoice externally means the charge lines for those orders will be handled outside of Qargo (e.g. via a third-party billing system).
Orders with this status are excluded from Qargo’s invoicing workflow.
Any charge lines that are already-processed are not affected:
Lines already in another status (e.g. Approved, Posted, Do not invoice) are not affected.
Setting “Invoice externally” at the quote level is not currently available via this quick action. This must still be done per order.
🧮 RATE CARDS - Automatically Charge Trip Costs to Customer Orders
Configure surcharges to automatically mirror what was charged on the linked trip, rather than entering a fixed amount or calculating from order value. This is especially useful for ferry costs, fuel surcharges (FSC), BAF, ETS, and other pass-through charges where the amount varies per trip.
Set the Calculation method to Percentage of charges and select Trip cost charge as the charge type.
Choose which cost on the trip the surcharge should mirror:
All charges on the trip — mirrors the full trip cost total
A specific surcharge (e.g. Ferry FSC, BAF) — mirrors only that named cost
Transport charge — applies to the base transport charge only
Benefits
Eliminates manual calculation for pass-through surcharges — the system works out each order's share automatically
Reduces billing errors on groupage trips where cost splitting has historically been done by hand
Supports a markup percentage, so you can pass through costs with a margin baked in without a separate line item
📦 Customer portal — make parcel dimensions required when placing orders
Configure length, width, and height as required fields in the customer portal, so senders can't submit an order without providing parcel dimensions. Each dimension can be toggled individually, giving you control over exactly what's enforced.
Benefits
Eliminates incomplete orders caused by senders skipping parcel dimensions — particularly important for operations that rely on dimensions for loading metre calculations
Each dimension is configurable individually, so you only enforce what your operation actually needs
The dimensions panel appears automatically for the customer as soon as a required field is configured — no manual steps needed on the sender's side
Limitations
Configuration is global across all customer portal users — it is not possible to make dimensions required for some senders but not others
Applies to the customer portal only. Dimensions are not enforced as required in the mobile app, subcontractor portal, or order import flows
🗓️ Planning - Real-time trailer and container availability on the resource board
Trailers and containers on the resource board now update their availability status the moment a trip is completed — so you always see an accurate picture of what's free to assign. Each trailer and container on the planning resource board shows one of three statuses:
Available (✓) — the resource is free and can be assigned to a new trip
In use — the resource is linked to an active, not yet completed trip
Parked — the resource is parked and not currently in active use
No more guessing whether a resource is actually free — the status reflects reality the moment a trip closes
Planners can re-assign trailers and containers to new trips straight away, without waiting for an overnight refresh
Reduces back-and-forth between planners and drivers to check whether a resource has been dropped off
Click the link below👇 to learn more about how this feature works
🏦 Invoices - Improve visibility for BIC / IBAN numbers on purchase invoice
When opening a purchase invoice, the IBAN and BIC/SWIFT codes of the supplier or subcontractor are now visible directly in the invoice header, next to the VAT number.
This makes it easier for finance and admin staff to access payment details without leaving the invoice view.
Week 3
Week 3
✂️ Split Order: Choose Which Consignments Go Through the Depot
When splitting an order to route it through a depot stop, planners can now select exactly which consignments are included in the split — rather than all consignments being forced through the depot automatically. This gives teams granular control over how orders are broken up at the planning stage.
Trigger 'Split Order' action
Selection screen appears showing all consignments on the order.
All are pre-selected by default — simply deselect orders to keep on the original route.
Selected consignments will be routed through the depot, and a new trip is automatically created to handle the pickup and delivery leg. This works from both the order view and the trip view.
Key use cases & benefits
Plan partial depot runs without disrupting all consignments on a multi-stop order
Reduce manual rework caused by unwanted full-order splits
Greater planning flexibility for groupage and multi-leg shipments
📚 Consignments that were already planned after the split point will always move to the new shipment regardless of selection.
📎 Contact Tasks: See Document Attachments Before You Send
Contact tasks on detail view pages now display which document types will be attached to an email before the task is executed, including which documents are required.
Removes the need to open every invoice individually to check whether the right documents are included.
Contact task detail view shows a list of the document types configured to be attached to the outgoing email.
Required document types are clearly marked (*)
For tasks that have already been executed, show which document types were included in the sent email.
🧰 Contact tasks must already be configured with document type attachments in your task setup.
Key use cases & benefits
Quickly verify that PODs, CMRs, or invoices will be sent correctly before executing a task
Reduce errors from missing required documents in customer communications
Save time by checking attachment status directly from the task list, without drilling into individual records
⚖️ Revenue Split Overrides: Now Supports Chargeable Weight
Chargeable weight is now available as a metric when configuring revenue split override rules on a transport service. Companies that price shipments based on chargeable weight can now set up accurate revenue splits directly at the transport service level.
Set up or edit revenue split override rules on a transport service, offers chargeable weight as a new metric option alongside the existing total weight.
It works the same way as other override configurations — supporting fixed amounts, formulas, and price tables — with chargeable weight as the calculation input.
🧰 Transport services with revenue split override rules must already be configured.
Key use cases & benefits
Accurately reflect pricing agreements for shipment types where chargeable weight drives the rate
Align revenue split calculations with the same weight logic already used at the order level
Eliminate manual adjustments caused by mismatches between pricing basis and revenue allocation
📚 Changes to revenue split on a transport service are not retroactively applied to existing orders — only new orders, or orders where prices are recalculated, will use the updated split.
⚡ Bulk Update Price Index (Fuel Surcharge) Values
Updating fuel surcharge values after each diesel price change no longer requires editing each customer rate individually. Users can now add or update price index values for multiple customers at once using a copy/paste workflow directly from Excel.
A new Add button allows users to paste in new price index values for multiple customers in one go, pulled directly from your Excel sheet.
A new Edit button opens a spreadsheet-style grid showing all current price index values across customers, which can be updated in bulk.
Both views support filtering by exception name, date range, and value range to help you find and manage exactly what you need.
🧰 Customer-specific price index exceptions must already exist in Qargo before values can be added via the bulk Add flow. If any customer-specific indexes are duplicated or unnamed, those will need to be resolved before using the bulk update functionality.
Key use cases & benefits
Cut down time spent on routine fuel surcharge updates from hours to minutes
Keep pricing accurate and consistent across your full customer base after each diesel price revision
Reduce the risk of errors that come with manually updating rates one by one
📚 Data is entered by pasting into the grid interface — direct Excel file uploads are not supported.
Week 4
Week 4
🎨 Planning - Background colouring rules are now available on the To Plan: Resources table.
Planners the same visual highlighting tools already used on the orders table.
Define personal colouring rules on any column, eg: highlighting trailers by cargo category (food, pharma, bulk), making it much faster to scan and sort resources during planning, especially for operations with large fleets.
Rules are set up directly from the column header in the Resources table and apply to personal view immediately.
🗺️ Planning - Trip progress visualised on tracking map
The planning board's driver tracking popup now shows the active trip route
See exactly where a driver is headed without leaving the board.
Hovering over a resource now displays the driver's current GPS position alongside their active trip
Numbered stop markers (triangles for collections, squares for deliveries, circles for other stops) connected by route lines, using the same visualisation as the trip detail view.
📚 Only the active trip is shown, and the hover map doesn't support stop interactions, ETAs, or completed route segments — open the trip detail view for those.
📄Trip Groups - Show documents for orders & trips associated to trip groups
The Order Documents section in the trip group detail page now displays all documents aggregated from the orders and trips within the group.
Dispatchers and planners do not need to navigate into each individual order or trip to find relevant paperwork - all documents are surfaced in one place.
Order Documents section on the trip group detail page aggregates everything automatically, split into two clear sections:
Order documents - including consignment-level documents
Trip documents - tagged to show which order or trip they belong to, and sorted chronologically for easy scanning.
💰 Trip Groups - Profitability overview in the detail page, now includes a Revenue / Cost Calculation section
Dispatchers and planners have a consolidated financial overview of all trips in the group at a glance.
Summary table shows one row per trip, including:
Revenue assigned
Total costs
Combined total per currency —
Assess group profitability without having to open each trip individually!
Each trip row is also a clickable link straight to that trip's detail page.
Table loads automatically when you open a trip group and is read-only — revenue splits and cost adjustments still need to be made at the individual trip or order level.
🧰 This section is only visible to users with the Read Charges finance permission.
🎟️ Orders - Create product from order screen
When creating or editing an order in Qargo, you can now create a new product on the fly — directly from the product selector on the order form. There's no need to navigate away to Configuration, create the product there, and then come back.
On the order creation or order edit screen, click the Product field.
Start typing the product name.
If no match is found, you will see a "+ Create new product" option at the bottom of the dropdown.
Click it to open the product creation form.
Fill in the product details and save.
The newly created product is immediately selected on the order — no page reload needed.
📚 This works on both the Create order and Edit order screens. Any prefill rules configured for the product will also be applied automatically during the creation flow.
📋 Orders - Customise option to show additional fields at stop level in list view
Stop fields can now be displayed as columns in the Orders list, giving planners and dispatchers a faster way to view stop-level information — like references, delivery notes, or custom fields — without having to open each order individually.
Simply toggle on any stop field from the Customise panel to add it as a column.
When an order has multiple stops, all values appear in a single cell, with each value prefixed by its stop activity name so the source is always clear.
🧰 Columns are read-only — to edit a stop field value, you'll need to open the order and navigate to the relevant stop.
🪵 Orders - Subcontractor pallet tracking
Qargo now tracks pallet custody with subcontractors separately from the commercial pallet balance with customers.
When a trip is dispatched to a subcontractor, two independent balances are maintained:
Contractual relationship with the customer
Physical pallets in the subcontractor's custody.
Subcontractors record quantities through the Subcontractor Portal, and both balances update automatically.
View and settle the subcontractor balance directly from the Subcontractor page in Qargo.
📚 Only applies when a single subcontractor is assigned to a trip.
✅ Tasks - Order template tasks
Tasks can now be configured on order templates, making it possible to build structured workflows directly into your quote process.
Tasks appear automatically on any order in Template status, including actions:
Generating a PDF quote
Logging a follow-up call
Uploading a signed confirmation
Live orders created from the template include only regular workflow tasks, template-specific tasks stay on the template and are not copied across.
📚 Order-level tasks only are currently supported.
The Send to planning action remains unavailable on template orders to prevent accidental conversion of a quote into a live planned order.
📊 Dashboards - Update to dashboards and charts
New filters added across several dashboard tabs:
Shipment planning group and Resource planning group on the Operational, Profitability, and Distance tabs
Department name and Subcontractor filters on Profitability
Extra filters including Resource planning groups on the Incidents dashboard
Packaging size name added to the Pallet balance table.
A new Fuel Surcharges Dashboard provides a consolidated, real-time overview of fuel surcharge (FSC) data across all customers. Transport teams can see which customers have FSC applied, the total amounts charged, and how FSC compares to total transport charges — without navigating individual rate cards or processing bulk exports.
A new Revenue per department bar chart on the Revenue dashboard lets finance and operations teams see revenue broken down by internal business unit.
A new Customer OTIF table on the Customers dashboard shows on-time delivery percentage per account — useful for tracking delivery performance at a glance.
Two new charts on the Transport / Pallet Network dashboard: total pallet spaces per transport service over time, and total packaging quantities per transport service over time.
A new Resources tab on the dashboard consolidates Resource validities and Resource expiration into a single view, making it easier to monitor resource compliance.
Planning - Select & drop to plan order on trip - depot stops