FAQ - Invoices
Find answers to some of the frequently asked questions around invoice related features.
FAQ - How to use Nominal CodesLearn how to set up, manage and apply nominal codes to properly categorise financial transactions and ensure accurate exports.
FAQ: My invoice number is wrong, I want to create a new invoice. How can I change it?Process to update incorrect invoice numbers, create a new invoice, or move charges.
If an order has been moved to "do not invoice" is there any way of moving the "do not invoice" status back?
I have set my order to "Ready to Invoice" by accident. How do i set the status back?
How can i delete a Draft Invoice/How can i cancel an existing Invoice?
FAQ - How do I approve a charge?This article looks at how to set up and approve charges on orders so they can be invoiced with customer approval
FAQ: How can I assign a cost to resources?This article looks at how to assign a cost to a specific resource, or group of resources as part of the standard cost calculations.
FAQ - Why is my invoice calculating VAT incorrectly.VAT can be calculated on total invoice or per charge line and rounded. This may impact the total VAT amount calculated.
FAQ - Automatically determine the Tax Type on an orderIs it possible to automatically set VAT on an order based on my shipment or customer?
FAQ - Order Invoice Group vs Charge Invoice GroupCharge invoice groups separate specific charges into distinct invoices (4 levels), enabling faster processing without delays from approvals.
FAQ - What do the dates on the invoices list mean?Qargo’s invoice list lets you toggle columns like Creation Date, Invoice Date (Issue Date), Accounting Export Date (formerly Posting Date), Due Date, and Booking Date — each reflecting a different…
FAQ: Why are my document changes not visible?In this article we describe how you can update PDF documents after editing information
FAQ - Bank Holiday Condition for Pricing SetupA quick-reference FAQ covering the Bank Holiday Condition for Pricing feature.