FAQ - Invoices
Find answers to some of the frequently asked questions around invoice related features.
FAQ - How to use Nominal CodesLearn how to set up, manage and apply nominal codes to properly categorise financial transactions and ensure accurate exports.
FAQ: My invoice number is wrong, I want to create a new invoice. How can I change it?Process to update incorrect invoice numbers, create a new invoice, or move charges.
If an order has been moved to "do not invoice" is there any way of moving the "do not invoice" status back?
I have set my order to "Ready to Invoice" by accident. How do i set the status back?
How can i delete a Draft Invoice/How can i cancel an existing Invoice?
FAQ - How do I approve a charge?This article looks at how to set up and approve charges on orders so they can be invoiced with customer approval
FAQ: How can I assign a cost to resources?This article looks at how to assign a cost to a specific resource, or group of resources as part of the standard cost calculations.
FAQ - Why is my invoice calculating VAT incorrectly.VAT can be calculated on total invoice or per charge line and rounded. This may impact the total VAT amount calculated.
FAQ - Automatically determine the Tax Type on an orderIs it possible to automatically set VAT on an order based on my shipment or customer?
FAQ - Order Invoice Group vs Charge Invoice GroupCharge invoice groups separate specific charges into distinct invoices (4 levels), enabling faster processing without delays from approvals.