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FAQ - Order Invoice Group vs Charge Invoice Group

Charge invoice groups separate specific charges into distinct invoices (4 levels), enabling faster processing without delays from approvals.

Arynne Hargreaves avatar
Written by Arynne Hargreaves
Updated this week

Q. What is the difference between an invoice group that set up on a customer and the invoice group that is set up on the rate card on a specific charge?

A. Charge invoice groups, including purchase invoices are set up where a specific charge may need to be invoiced separately to other charges on the invoice. Invoicing charges separately allows transport charges to be processed without holding up revenue, for example if customer approval is required for surcharges on the invoice.

  • Charge invoice groups have 4 levels available.

  • Multiple charges can be assigned to the same group. When the invoice is created separate invoices will be generated based on the charges. Each invoice will still be associated to the main order

The same functionality is available for Purchase invoices.

  • Costs can be assigned to a specific charge invoice group.

  • When a purchase invoice is generated, separate invoices generate for each of the groups

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