Skip to main content

FAQ: Why are my document changes not visible?

In this article we describe how you can update PDF documents after editing information

A
Written by Alexander Forret
Updated over 3 weeks ago

Q. Whenever I make a change to the details of a document (Invoice, order, etc.), the updates aren’t showing on the PDF. What should I do to regenerate the document?

A. If you’ve updated the details of your document and the changes are not visible, you need to regenerate the document for the updates to appear. The system does not automatically detect changes or regenerate the PDF, so manual regeneration is required to reflect any modifications you’ve made.

Steps to regenerate your document:

  1. Open the page for the document to which you have made the changes.

  2. Look for the option to Retrigger the document.

    1. Use the 'Retrigger' icon next to the document type to regenerate & download the document.

    2. Use the 'Retrigger' function in the menu to retrigger & download the document.

  1. Click the preferred option and wait for the system to process the changes.

  2. Once complete, download or preview the regenerated document to confirm that all updates are applied.

📚 Always regenerate the document after making changes to ensure that all edits are visible and accurate.

Did this answer your question?