Week 1
Week 2
Week 3
Week 4
Week 5
Week 1
Week 1
Orders: Pallet Pool management in Qargo
Pallet Pool Management is a powerful new feature that brings full transparency and control over pallet movements directly into Qargo’s transport workflows. With this new feature carriers can now:
Track pallet swaps at pickup and delivery.
Maintain balances per customer and location with full visibility.
Settle balances quickly and accurately.
Apply pricing rules for pallet usage and swaps in rate cards.
Key capabilities
Automatic pre-fill of pallet counts (full and empty).
Driver input via question paths in the mobile app.
Manual adjustments to keep records accurate.
Settlement workflows at both customer and location level.
Rate card integration for pallet swap charges.
Customisation options for customer-specific pallet swap rules.
📚 Click the 'Learn more' links for help with how to use this feature.
Invoices: User warning on zero-value charges
A new feature has been introduced to improve invoicing accuracy and prevent common errors.
Qargo will now display a warning when an invoice is about to be created with a zero-valued transport charge. This new safeguard ensures all charges are correctly captured before invoices are finalised.
This update will appear in two key areas:
When setting an order to Ready to Invoice
When creating an invoice for a single order or in bulk
This simple but powerful change helps streamline workflows and ensures greater precision in billing.
Week 2
Week 2
Planning: Auto assign resources to an order
Auto Assign Resources is here to streamline planning, making tasks smarter, faster and more accurate. This is a powerful new feature in Qargo designed to simplify and speed up your planning.
With Auto Assign Resources, you can now:
Automatically allocate orders to drivers, vehicles, trailers or subcontractors.
Set flexible rules and conditions based on goods, orders, or routes.
Reduce manual planning while ensuring consistent and accurate assignments.
This means less time spent matching orders to resources, fewer errors, and smoother operations across your network.
How it works:
Go to Rates > Order Input > Resource Assignment.
Click Add Item and select resources.
Define your conditions (goods, order details, or routes).
Save your configuration.
When building an order that meets the conditions set out in the rules, Qargo will automatically assign the specified resource to the order.
Week 3
Week 3
Planning: Customisable trip names
You can now configure a custom pattern for autogenerated trip names, making them easier to organise, track, and align with your business processes.
How it works
Just like with other sequence numbers, the structure for trip names can be defined specifically. This means you can tailor trip identifiers to meet organisation preference, including for instance a date pattern in the trip name.
Example
A trip created in 2025 might be named:
TRIP-2025-0001
This will automatically insert the year the trip is created. Date values are determined at the time of trip creation.
Benefits
Standardise trip names across your organisation
Include meaningful date references for easier reporting and searching
Maintain consistency with your existing order or document naming conventions
This update helps keep your operations more organised and makes trip management clearer than ever.
Please contact your Account Manager if you require an update.
Week 4
Week 4
Configuration - Printer settings moved
Adding a printer configuration is even easier with this update! Printer configuration is now available to ALL USERS, allowing users to setup printers for convenience.
📚 Depending on user settings, the configuration view will vary
Navigate to CONFIGURATION > Printer configuration
Users with Admin rights
Users without Admin rights
Click the link below 👇 to learn how to setup printers.
Planning - Inline edit Resource Groups in Stops view
Working with Resource Groups in planning is even easier. You can now display and manage Resource Groups directly in the Stop View.
✨ What’s New
A new Resource Group column can be added to the Stop View.
Users can assign a resource group directly by clicking into the column on the relevant row.
The dropdown shows all available resource groups, making selection quick and simple.
🔄 Smarter Updates
When multiple orders are included on the same trip, assigning a resource group will automatically update all related orders—keeping everything consistent with just one action.
🎯 Why It Matters
This enhancement provides:
Faster planning workflows
Greater flexibility by assigning groups directly where you work
Improved visibility across trips and orders
Click the link below👇 to learn more about setting up and using resource groups.
Orders - Pre-fill order defaults during Order Imports
A new enhancement to order imports allows users to pre-fill values from order defaults, ensuring full consistency with the web application.
Worked seamlessly when creating orders manually in the web app, but not when orders were imported automatically; creating extra overhead for customers and our professional services team.
Automatic order creation now supports default value pre-fills—making processes smoother, faster, and more scalable.
🧩 What’s New
New configuration options in order import settings:
Customer
Transport service
Enabled by default for new imports but must be manually activated for existing ones.
Once enabled, any order created through imports or the external API will automatically apply the configured default values.
🧪 Use Cases
Customers and transport services that require specific order inputs no longer need manual adjustments every time.
Reduces dependency on transformation mapping, cutting down professional services costs and increasing control for users.
🔍 Limitations
In contrast to the web app, pre-fills during import will not overwrite existing input values; ensuring imported data remains the source of truth.
Orders - Filter by Trip ID in list view
Add the Trip ID in the order list view for better visibility and filtering.
✨ What’s New
Add the Trip ID column via the Edit Columns button.
Once enabled, the column appears on the right and can be dragged to your preferred position.
Supports multi-trip filtering, allowing you to quickly narrow down orders by one or more trip IDs.
🎯 Why It Matters
This update improves order tracking and gives planners more flexibility in managing and analysing trips directly from the order list view.
Week 5
Week 5
Intermodal Planning: Group multiple containers / trips
We’ve introduced a powerful new planning view that makes managing intermodal departures and bookings at scale much easier. Enable planners to manage multiple container bookings across different departures in one place, ensuring better visibility, faster assignments, and clear capacity control.
Who Benefits?
Operators booking multiple containers (one container per trip, multiple trips per departure).
Companies managing voyages or train schedules with limited allocations
Customers who need detailed departure-level planning, manifests, and capacity checks
🔍 How It Works
A new intermodal departures table provides a clear overview of all upcoming sailings and train departures.
Clicking a departure highlights it and filters the booking table below, showing only the related bookings.
Drag & drop lets you quickly assign or move bookings between departures.
Capacity controls show max container and trailer allocations, warning you when limits are exceeded.
Simplifies bulk container management across multiple departures
Saves time compared to adding containers one by one
Reduces errors by clearly showing when capacity is exceeded
Provides a single, structured view of departures and bookings, with the flexibility to quickly adapt plans when schedules shift
Configurations: Comments and Notes for Orders, Trips, Invoices, and Credit Notes.
The new Comments and Notes feature centralises communication and tracks queries across your entire workflow.
✨ What’s New
Centralised Access: A new Comments icon in the top navigation bar provides instant access to all comments assigned to a user.
Granular Tracking: Comments sections are now available on all Order, Trip, Invoice, and Credit Note detail pages.
Custom Categories: Ability to assign and adapt comment categories, including deleting, creating new ones, or marking them with a specific colour.
🧩 Key Capabilities
Assign comments directly to specific users for clear follow-up and accountability.
Categorise comments and track status by resolving them when the task is complete.
Every comment is automatically timestamped, creating a precise historical audit trail for decision-making.
🎯 Why It Matters
This update significantly reduces the time spent tracking down context or manually reminding colleagues about follow-up actions.
Groupage CMR Documents
The Groupage CMR Document feature enables the generation of unique CMRs for each delivery stop group within a single trip, drastically simplifying paperwork for complex groupage routes.
✨ What’s New
The system can now generate a unique, separate CMR document for every delivery stop group within a single, multi-destination trip.
Documents are created by automatically grouping goods destined for the same unloading point (whether it's a depot, cross-dock, or final customer).
🎯 Why it matters
This feature matters because it transforms complex, multi-destination document generation from a manual risk into a single, automated step.
Boosts Efficiency & Compliance: Ensures that every depot or final destination receives its own unique and legally compliant CMR, detailing only the goods being dropped at that specific location.
Streamlines Administration: Eliminates the need to manually split paperwork for different customers and destinations, drastically reducing administrative time for groupage and cross-dock operations.
Bank Holiday Conditional Metric
The Bank Holiday Conditional Metric is a powerful new metric that enables automatic, accurate rate adjustments based on national public holidays for pickup or delivery stops.
✨ What’s New
Automatically applies conditional surcharges to accurately account for high operational costs (like double driver wages).
The metric exclusively recognises national public holidays; local or regional holidays are excluded from the calculation.
Guarantees data integrity by automatically recalculating charges for orders from the last month.
⚙️ How It Works
Go to the relevant Rate Card in the Rates module.
Click the Charge you wish to edit and select Add calculation.
Click Add condition below the calculation.
In the metric field, select Route → Stops → Requested day is a bank holiday.
(Optional) Select the stop (e.g., Delivery) and set the value to True.