Week 1
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Week 3
Week 4
Week 5
Week 1
Week 1
Configuration: Email Trip contacts
Add contacts directly to a trip so they can be used as recipients for emails linked to the trip or stops on the trip. Simplify emails so the correct contact person receives trip-related communications.
Enable the feature by activating default field 'Contact emails'
Navigate to CONFIGURATION > 'Additional Fields'
Under 'Trips', activate 'contact emails' to show in the Trip Details
Configure 'Contact Task' to send emails to Trip contacts
Navigate to CONFIGURATION > 'Tasks'
From the 'Trip Tasks', select or add the email task
Select 'Trip Contacts' in the 'Addressed To' field.
Configuration: Split revenue enhancement
When calculating revenue, it is possible to split revenue among trips for a more accurate picture of revenue distribution. Options to split revenue can be based on:
% of leg: Manually assign a percentage of the total revenue to each leg of the trip (e.g., 25% to collection, 50% to trunk, 25% to delivery). The revenue for each leg is then calculated directly as that percentage of the trip’s total revenue
Distance: The total revenue for a trip is divided proportionally according to the distance travelled on each leg.
Time: The total revenue for the trip is allocated proportionally based on the time spent on each leg or stage of the journey.
In order to offer further flexibility when determining revenue splits, it is now possible to add EXCEPTIONS to the split. Similar to how rate cards are enter, the Exception uses conditions that can be configured to offer specific criteria when to apply additional charges or rules to how revenue is adjusted.
Qargo Mobile App: Driver scan collection / delivery
Drivers using the Qargo Mobile App can now make use of the barcode scanning function. Add a new workflow task as part of the driver question path in the app, drivers will see the requirement to 'Scan' the pallet / barcode. This task can be added to both the collection and delivery stops for full tracking and visibility of the consignment.
Using the device camera as the scanning tool, the driver can quickly scan and confirm the barcode.
Once scanned, a label is added to the consignment and details are logged in the pallet tracking history.
Allow the scanning of barcodes at collection and delivery gives greater visibility of which pallets were delivered by which barcodes were scanned
Orders: Enhanced date filters
In addition to all standard date selectors (1 day / Last 90 days + future / Date) it is now possible to add additional filtering relative to 'today'. By filtering on the individual column, 'order start' or 'order end' users can set the filter based on Requested or Actual dates.
Select Today and specify the number of days before / after to view
If the user navigates away from that page, performs other functions, even closes the page - the filter is retained and the dates remembered.
Because it's set based on a number of days relative to 'today' (ie: the current date), each time the user loads the page, the date will automatically adjust.
Filtering by dates is more convenient than ever with this new option!
Week 2
Week 2
Orders: Add additional stops to Owned and Seacontainer orders
If the transport service selected is Owned or SeaContainer, there is an option to add standalone stops during order creation.
Users can add custom stops to the CONSIGNMENT, and define where in the trip the stop should be added:
Multiple stops can be added to the consignment. Please note, there are some limitations to this feature.
Only applicable to container orders (Owned / Seacontainer)
Not applicable to transport network orders
Is not compatible with creating multiple legs, ie: uncouple chassis with container
Rates: Rate based on number of collect or number of deliveries.
It is now possible to allow pricing based on the amount of collect stops and delivery stops. Two new metrics have been created on price rate cards:
Number of collections (under Route > Number of collections)
Number of deliveries (under Route > Number of deliveries)
These new metrics can be used for formulas as well as price tables. Additionally, they can be used in rate card conditions as well.
Integrations: WhatsApp Driver messaging
Qargo now integrates with WhatsApp Business, bringing direct driver communication into your daily workflow. This integration eliminates the need to switch between apps while managing your fleet operations. All conversations are managed in one place, giving you complete visibility into driver communications.
Key Features:
Direct Communication: Start WhatsApp conversations from driver pages, trip details, and resource assignment screens
Unified Interface: All WhatsApp conversations appear in Qargo's familiar interface
Complete History: All message history is preserved within Qargo for reference and record-keeping
Smart Access: WhatsApp options appear everywhere you can assign drivers - from order lists to planning screens
How It Works:
Drivers can initiate conversations at any time.
Qargo users can start a conversation with a driver, by sending a WhatsApp template message.
The driver can accept the message to open the communication channel. Once a conversation is active, you can send messages freely for 24 hours.
To learn more about how the WhatsApp Integration click HERE.
Resources: CO2 emissions support for electric vehicles
There is some configuration required, but once setup, using the vehicle category on an order, or selecting an electric vehicle for the trip will result in the CO2 emissions shown correctly.
For orders to show the CO2 emissions correctly for electric vehicles, the VEHICLE CATEGORY on the order needs to be set to 'Electric Vehicles' (requires setup: see RATES - Vehicle Categories for more details). Using this option will override the standard vehicle type that is used to calculate the CO2 emissions, and instead it will rate the order at 0kg.
For Trips, the CO2 calculation is still based on the vehicle assigned on the trip. Select the engine type on a vehicle profile and this is taken into account during calculation of the CO2 emissions trips. For vehicles with an Electric engine the resulting CO2 emissions shown will be 0kg.
Important to note:
We only support combustion / electrical vehicle combinations
Hybrid vehicles, biofuels are treated as regular diesel engines and will show higher CO2 emissions.
Only for new orders/trips or when the route is recalculated, once the configured.
Invoices: Create similar invoice
When the same invoice recurs regularly, users can now copy the invoice quickly to create a similar invoice.
‼️ Available for invoices with STANDALONE CHARGES only ‼️
From the invoice, click the 'hamburger menu' (3dots) to display the option 'Create similar invoice'.
The new invoice will be created in a Draft Status.
The option will be 'greyed out', and a warning will display if it is not available on the invoice.
Configuration: Print directly from Qargo
No more downloading documents to your computer just to print them. You can now print directly from Qargo to your local printers, saving time and eliminating the hassle of managing downloaded files.
🎯 Smart Printer Assignment
Configure different printers for different document types. Set your accounts office printer for financial documents and your planning office printer for operational documents - automatically.
⚡ Easy Printing
Print documents directly from order lists, task views, and document details with a single click.
🔧 Flexible Configuration
Add multiple printer configurations
Set default printers for specific document types
Customise print settings (copies, colour/grayscale)
Quick re-trigger and re-print options
Where You'll Find It:
List View Pages: New print options alongside existing download functionality. Quick-action print button for task documents
Order Details: Instant print icon for immediate document printing
Task Execution: Choose between download-only or print directly
Orders: Upload multiple documents at once
Save time by adding all needed documents to the order in one screen! When uploading documents to an order, it is possible to select multiple documents.
Select multiple documents of the SAME document type
Upload different document types at the same time
Use the description to define the same document type
Also available at the customer portal level
Week 3
Week 3
UPDATE: Qargo can take care of your Peppol workflow
We're enhancing this feature to include additional capabilities that will streamline the processing of incoming invoices from the Peppol network when it launches in Q3 2025.
🎯 Enhanced Peppol Integration
The workflow will handle the complexity of multi-source invoices from the Peppol network, including:
Trip-related transport invoices
General business expenses (office supplies, utilities, etc.)
Forwarded for processing
Credit notes and adjustments
⚙️ Flexible Integration Options
For organisations with existing Peppol registrations, we will offer multiple integration pathways:
API Endpoint Integration: Direct upload capability for Peppol integrators
Direct System Pull: Automated invoice retrieval from supported accounting systems
Key Benefits
For Transport Operations
Minimal Manual Intervention: Transport invoices are matched and processed
Improved Accuracy: Qargo Intelligence ensures precise invoice-to-trip matching
Faster Processing: Immediate routing eliminates processing delays
For Finance Teams
Streamlined Workflow: Non-transport invoices are automatically forwarded to appropriate systems
Configurable Routing: Set up custom email addresses for different invoice types
Seamless Accounting Integration: Direct connection to your existing accounting solution* (*selected set of accounting systems)
For IT Administrators
Flexible Setup Options: Choose the integration method that best fits your existing infrastructure
API-First Approach: Robust endpoints for custom integrations
Selective System Support: Direct pull capabilities for compatible accounting systems
Qargo Network: Support more stop activities
The Qargo network now supports container and sea container activities. This means that when adding these stops to container/sea container transport service orders, these can be pushed to the subcontractor’s order through the Qargo network.
The following stops are now also supported:
Pickup/drop empty container
Couple/uncouple empty chassis
Couple/uncouple empty trailer
Custom stops
📚 These stops must be added to the ORDER, it is not currently possible to add empty stops on the trip.
If adding the stops after the trip has already been planned to the subcontractor and sent over the Network, the Outsource to Network task will send the update over to the subcontractor account.
Week 4
Week 4
Invoices: Flexibility in Default Invoice Dates for Sales Invoices
Until now, the default invoice date was always set to the current date. While simple, this didn’t always reflect your operational needs. With this update, you can now choose from three different options for setting the default invoice date—tailored to how you work:
Current Date: As before, uses today’s date as the invoice date.
First Collection Date: Automatically uses the first requested start date from all orders on the invoice.
Last Delivery Date: Automatically uses the last requested end date from all orders on the invoice.
⚙️ How It Works
You can set your preferred default invoice date at the tenant level under organisation settings.
Once configured, this preference will automatically apply when:
Creating single order invoices (e.g. using the order's requested start date).
Creating bulk invoices, where the system uses your default but also allows for manual override.
💡 Want to set a custom date instead? No problem! You can still select a specific date manually during invoice creation or update invoice dates individually—just like before.
🔍 A Quick Note
This enhancement currently applies only to sales invoices—not to purchase invoices.
✅ What This Means for You
No more manual changes for each invoice. With smarter default options, you can:
Reflect operational timelines more accurately
Improve invoicing consistency
Save time on admin work
Configuration: New Table views for Products & Surcharges
We’ve made it easier than ever to get the information you need—fast.
🎯 What's Changed?
Previously, viewing details for products, general surcharges, and the price index required clicking into each item one by one. We know that could be time-consuming.
With our new table view layout, key details are now immediately visible—so you can scan, sort, and find what you're looking for without all the clicks.
🧩 What’s Included
✅ Clear table views on selected pages with essential info at a glance
✅ Separate tables for active and inactive items
✅ Sorting and filtering options to quickly narrow down what you're looking for
✅ A new, consistent “Create” button at the top right to add new items with ease
✅ Still possible to click into any item for full details
Whether you're managing pricing updates, checking product statuses, or reviewing surcharges, this layout helps you get it done faster.
📌 Why It Matters
No more clicking into every item just to see a basic detail
Easier visibility into what’s active or inactive
Faster workflows and less time spent navigating menus
Week 5
Week 5
Qi: Smarter, More Accurate AI for Order Creation from Confirmation Documents
We’re excited to announce a powerful upgrade to how our platform leverages AI when creating orders from order confirmation documents. This update brings smarter suggestions, broader coverage, and better automation to streamline your workflow.
🎯 What’s New?
When importing an order confirmation, you already benefit from AI-generated suggestions and automatic pre-fills. Now, we’ve made this experience even better with three key improvements:
📍 Expanded Location Suggestions
Our AI can now suggest more relevant locations based on the document. Previously, suggestions were limited—often showing just one or none at all. We’ve optimised our models to interpret location data more effectively, so you’ll see broader, more accurate options when setting up your order.
🧾 Enhanced Pre-Fills for More Fields
Pre-fills now go beyond just the basics. Fields like container number, which were previously unsupported, are now included. This means less manual entry and more time saved—especially when processing multiple orders.
🕒 Smart Detection of Start & End Times
When your document includes both a start and end time, our system will now automatically recognise and pre-fill those fields. It’s another way we’re helping to reduce friction and increase accuracy.
💡 Why This Matters to You
Faster Order Creation – More fields are automatically completed, reducing manual input.
Improved Accuracy – Smarter suggestions mean fewer corrections and better data integrity.
Smoother Workflows – Greater automation gives you more time to focus on what matters.
Bulk Update Details via 'Quick Actions'
Managing data just got a whole lot easier. Introducing a new way to update customers, locations, vehicle and driver details—quickly and in bulk. This update gives a faster, more efficient way to update multiple records at once—whether adjusting contact information, updating status fields, or correcting entries across multiple items.
🧩 What’s Included?
A new Quick actions > Update details button is now available on these key pages:
Customers
Locations
Vehicles
Drivers
With just a few clicks, you can select multiple records and update one or more fields at the same time—no need to go into each entry individually.
📌 Customer Impact
Save time by updating multiple items in one go
Improve consistency across your data
Simplify workflows for large-scale updates
Customer Portal: Charge Visibility & Approval Options
We’ve added two powerful new features to the Customer Portal to improve transparency and streamline collaboration with your customers:
1️⃣ Charge Visibility in the Customer Portal
You can now choose to display order-related charges directly in the Customer Portal.
How to enable it:
Go to the Customer Profile
Scroll to the Contacts panel
Toggle on “Show charges on customer portal”
With this setting enabled, customers can view all relevant charges associated with their orders, right from the portal—no need for back-and-forth emails.
2️⃣ Approve or Reject Charges
When charge visibility is enabled, customers can now approve or reject charges that are marked for review.
How it works:
Charges requiring action are labeled “To Approve”
Customers can hover over the label to view Approve and Reject options
A comment field allows them to provide context for their decision
Click Save to submit the response
The order will update accordingly—approved charges are confirmed, while rejected ones are flagged or removed based on the action taken.
Click the link to see how Charge Approvals work on Customer Portal Orders.
Invoices: New 'Invoiced Externally' status for charges
We're introducing a new way to manage charges that don't need to be invoiced through Qargo but still impact your financial tracking: Invoiced Externally.
🚛 What is "Invoiced Externally"?
The Invoiced Externally status is designed for charges that:
Should not appear on Qargo generated invoices
Will be invoiced via another system or method
Still contribute to your revenue and profitability figures
🛠️ How to Use It
On any charge (from rate cards, cost calculations, or order view), simply select “Invoiced externally” as the charge status.
This can be done manually or configured as part of your charge setup.
The charge will then be tracked in Qargo for internal reporting but won’t be included in the customer invoice.
📈 Why It Matters
Keep financial tracking complete – Charges still count toward profitability, even if they're billed outside Qargo.
Avoid double invoicing – Prevent charges from being invoiced in multiple places.
Streamline workflows – Manage all charges in one place, even when invoicing is handled elsewhere.
Use Invoiced Externally to maintain accurate financial records without disrupting your external invoicing processes.