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Prices in orders
Duygu Demir avatar
Written by Duygu Demir
Updated over 11 months ago

Customer price

At the top of the order, you will find for each order which "Customer price" is used. This price is determined based on the rate cards that are added in Configuration.

The system searches which rate card applies based on the Transport Service and the Customer in the order. If there is no specific one for this, then the default price list of the transport service is used.

On the same line where the price is indicated, you will see that there is an action available where you can choose to recalculate the price if there are changes to the order.

  • Recalculate price if order changes The price is adjusted if there are changes to the order.

  • DON’T recalculate price if order changes This means that the price is fixed at the current values and changes to the order will no longer adjust the price.

Example:

The price is €10 per pallet. You change the number of pallets in the order from 5 to 6 pallets.

  • Recalculate price if order changes: the price will be adjusted from €50 (€10x5 pallets) to €60 (€10x6 pallets)

  • DON’T recalculate price if order changes: the price will remain €50 because it is locked.

Recalculate charges on price list changes

When someone of your firm updates a price list, we will now only automatically recalculate order revenue and resource costs from the past month.

Orders older than a month will be marked as outdated and can be recalculated manually. We will visualise that by showing an icon next to those prices. You can hover over those icons to see more information.

Total price

In the "Order revenue" category, you will find a breakdown of the items and the corresponding "Total price" that will be charged to the customer.

  • Name: This is the name of the item in the price list that is shown on the order and the invoice. The name can be changed to give additional information to the customer.

  • Linked Invoice This shows the Invoice on which this item appears. If no invoice has been created yet, this column will be empty.

  • Calculation

    This shows how the total price of this line was calculated.

  • Amount This is calculated based on the calculation method configured in the Price list.

Once an order has been invoiced, you will also see that the invoice number is linked in the overview:

If you want to edit an item, you can click on the green pencil icon:

You can edit the following information:

  • Name: here you can edit the name so that the customer or the invoice clearly knows what this price is

  • Code

  • Description

  • Status: this by default “to invoice". You can change this to "do not invoice". Then it is not possible to get this price on an invoice.

  • VAT %: you can edit the VAT percentage if this is not presented correctly. The options you can choose are set in Configuration by Qargo.

  • Customer: The customer of the order is presented. In most cases, this is correct. However, if the customer of this price line is a different customer, this can be edited here. It is therefore possible to invoice to several customers on 1 order.

  • Calculation: As a default, you will see that one of the options is set in green. This means that this option is set. In our below example, you can see that "Automatically calculated" is set.

There are three calculation options:

  • Automatically calculated: The price is calculated automatically based on the pricing added in Configuration.

  • Manual price: you can edit the price. Once edited, the "Manual price" will be set.

  • Manual formula: you can choose to create a formula to calculate the price.

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