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Add / delete extra stops to an order
Add / delete extra stops to an order

This article shows the different options to add or remove extra stops on an order.

Arynne Hargreaves avatar
Written by Arynne Hargreaves
Updated over a month ago

You can add multiple stops to your order with the plus icon appearing on the route overview in an order.

Overview of extra stops

Once clicked, you will have the below options to add to/split the order:

Collect/deliver

You can add extra collect and delivery locations. There are also other ways to add an additional collect or delivery stop.

Train/Ferry

Used for intermodal locations for ferry and train transport.

Once selected, you will be able to add an intermodal connection that has already been configured:

Note: An order can not start or end with an intermodal connection. Therefore you will see you cannot select this option as first or last stop.

If the intermodal location is not in the list, you can create intermodal operator.

Split order

When there are orders that need to be consolidated at a depot, it is necessary to add this stop to the order. This can be added before or after dispatch, providing the delivery of the trip has not completed. This is referred to as a 'SPLIT ORDER', as the order will be 'split' at a depot location.

The "Split order" option is used for splitting the order and creating a different plan trip. There you can different actions, e.g.:

  • Depot: unload + load goods

  • Depot: drop + pickup container

  • Parking: uncouple + couple trailer

  • Parking: uncouple + couple chassis

  • End + start day

Add a split to an order:

To split an order, use the '+ icon' which can be found associated to the route on the order.

Click the icon to add the split. In the example below we are adding a depot stop:

Once a Split has been added to the order, the order is separated into Legs:

  • Collect: Collection - Depot

  • Delivery: Depot - Delivery

If the order has been dispatched before the split, only the first Collection leg will remain dispatched to the resource. The second leg (Delivery) will be set in a 'To Plan' status. This allows for another resource to be planned to the trip, although it is still possible for the same resource to be dispatched onto the Delivery leg if required.

Remove a Split:

If an order has a split that is no longer required, this can be removed with a few clicks.

Using the same '+ Icon', click on Depot stop in the route. This will open the summary window for the stop. Click the 'Trash' icon to remove the stop.

This will open the new Delete split order window, select the consignment (or all if removing the split entirely), and SAVE.

The split will be removed. In the example below, the Collect leg was already planned, therefore the direct trip remains in a planned status. If there was no trip yet planned, the status would revert back 'To Plan'.

Empty equipment

Used for actions like coupling/uncoupling trailers or picking/dropping the containers depending on the transport service that is used.

Other

If applicable, your company can decide to configure other stop actions in Location. Once done, these actions will be shown in the dropdown menu "Other".

Details of extra stop

When one option is selected, you will need to fill in all necessary information such as the location, the date, the status of this stop etc.

Note: If the selected location does not exist at the moment you are filling in the below details, you can create a location.

Edit the order of a stop

Once you have added a stop, you can still edit the order of stops if required.

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