1. Login
You can log in in three ways:
Email + password: use the email address linked to your profile.
Magic link: a login link is sent to your email.
Trip code: a unique code sent to you during dispatch.
👉 If you do not see the Code option, update the app to the latest version.
Forgot your password?
Tap Forgot password?
Check your spam folder if you do not receive the email.
2. New trip
When a trip is assigned to you:
It appears as NEW (with a red border).
Tap Mark as seen to confirm you have acknowledged the trip.
3. During your working day
Starting
Tap Show next stop.
Tap Start driving.
When you arrive
Tap Arrive.
Adjust the time if needed.
Complete the required tasks (questions, photos, scans…).
After finishing a stop
Tap Depart & Start driving to continue to the next stop.
4. Tasks
You may receive different types of tasks:
Questions you must fill in
Document/photo upload
Pallet / barcode scan
General tasks (loading/unloading, etc.)
✔ All tasks must be completed to finish a stop.
✔ When scanning barcodes, you can still edit the number until you tap Save.
5. End of trip
When all stops and tasks are completed:
Tap End trip.
Finished trips remain visible in the Completed tab for 1 week.
6. Troubleshooting
Check your internet connection.
Restart the app if it freezes or shows errors.
Check your email/spam folder if login emails do not arrive.
Contact your dispatcher or Qargo support if problems continue.
Click the link below👇 to download the guide.