Skip to main content
All CollectionsResourcesQargo mobile app
Mobile App Guide(For Drivers' use)
Mobile App Guide(For Drivers' use)
Duygu Demir avatar
Written by Duygu Demir
Updated over 10 months ago

Register or Login:

Go to the app and enter your e-mail address, afterwards you’ll receive an e-mail with a login link that you have to click on your phone which will automatically redirect you to the app & log you in. You only have to do this once, unless you manually log out again.

Logging in

  1. Using a magic link (default): Enter your email address and a link will be sent. The link has to be opened on the device that you want to log into.

  2. Using an email and password combination.
    In the case that you did not configure a password or forgot it, proceed to the reset password flow.


    Option 1: Option 2:

Reset password

On the email + password login method screen press the “Forgot your password?” button. Enter the email address and a password reset email will be sent.

Clicking on the link in the mail will prompt the user to (re)set their password.

Steps

Order gets sent by planning and will look like below in the app:
Each stop card shows the main stop activity label and stop location group description.


Click on Show Next stop, and when starting your day, click Start driving:


When arriving on location, click arrive & fill in the times:


After arriving to the stop, you will have the following page where you can edit the arrival hours and complete your stop tasks

  • Adjust the arrival time if needed

  • If applicable, the tasks will be available to complete. Click on each line to open your tasks

  • Click on the stop action

  • When you are done with this stop, click on Depart&Start Driving to the newt location


Tasks with question paths will look like below. Fill in the relevant fields and click on "save":


Tasks with document scanning will look like below. Select the options from below.

If its a scanning task, remain steady and wait for document to be scanned in the green field.

Click on "next" to continue and "done" to finish scanning.


Once you see the green tick icon, it means that you have completed all the necessary tasks for this stop.

Click on Depart&Start driving button to continue and repeat the steps until the trip is fully completed.


When you completed your last stop, you will have an overview of all the stops that you have completed and also the remaining tasks to be completed.

If you have remaining tasks, click on each task line to complete these.

If you have finished uploading/filling in the stop questions, click on "end trip" to finalize your trip.



The finished trips will be shown on the "completed tab" up to 1 week




Did this answer your question?