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Activate the mobile app

This article looks at the steps required to active and configure the Qargo Mobile App for drivers.

Duygu Demir avatar
Written by Duygu Demir
Updated over a month ago

When you add a driver, you can opt to give that person access to the mobile app. Please advise the drivers that they need to download the Qargo App on their smartphones.

Activate the mobile app for a driver

  • Navigate to Resources.

  • Click on Drivers in the header.

  • Click on the Driver's name you want to activate on the mobile app

This will open the Driver profile. Navigate down to the Mobil app/Subco portal panel

  • Enter the driver's e-mail address (Optional). If the driver will be using Pincodes to access loads in the app, the email is not required.

  • Toggle 'Mobile app access' on.

  • Toggle 'Access by pincode' on. (Optional). If the driver will log into the app via email / password, pincodes do not need to be enabled.

  • Click SAVE.

  1. This toggle will enable access to enter updates in the app, for trips that have been dispatched to them from the account. Once activated, the second option will be enabled.

  2. This toggle enables pincode access for specific trips. A pincode is generated for a specific trip, and can be sent to the driver via QR codes in trip sheets or as a manual code for them to enter.

TIP: If pincodes are NOT enabled on the resource assigned to the trip, No Pincode is generated. To generate the pincode, unassign the resource then enable the Pincode toggle. Reassign the resource, and the pincode will generate.

For details on how to use the Qargo Mobile App:

Create tasks that will be sent to the mobile app

Once the mobile app has been activated for that driver, you can send trigger tasks in the mobile app.

First you need to create a task that would trigger the mobile app.

  • Navigate to Configuration.

  • Click on Tasks in the header.

  • Create a tasks in Assign resource.

  • Choose in configuration the resource and choose Mobile as Dispatch option.

  • Save it.

Trigger tasks to the mobile app

Once you created tasks in Configuration, you will see that task mentioned when you open the trips page. Clicking on the icon will trigger dispatching.

  • For the app instructions, navigate to the Mobile Page by clicking HERE

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