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FAQ - Can cancelled trips be restored in Qargo?

Written by Arynne Hargreaves
Updated today

In Qargo, managing trips efficiently is crucial for smooth operations. However, it is important to understand the limitations regarding cancellations and restoration. This article explains what happens when trips or jobs are cancelled and provides guidance on how to proceed.

Irreversibility of Cancelled Trips

Once a trip is cancelled in Qargo, it is effectively deleted and cannot be restored. This means that any cancelled trip must be re-planned from scratch if you wish to recreate it. There is no functionality to "uncancel" or restore a cancelled trip.

Steps for Re-Planning Trips

If you need to recreate a cancelled trip or job, follow these steps:

  1. Identify the Cancelled Items: Determine which trips were cancelled and need to be recreated.

  2. Create a New Trip: Use the available order to plan a new trip from scratch.

  3. Assign Resources: Ensure that the necessary resources (e.g., vehicles, drivers) are assigned to the new trip.

  4. Review and Confirm: Double-check the new trip details to ensure accuracy before finalising.

By following these steps, you can effectively manage cancellations and ensure that your operations continue smoothly.

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