What are the minimal system requirements are to use Qargo?
Qargo is a cloud-based system that users access remotely via web browser, therefore the primary requirement would be a stable internet connection. As a web-based solution, access to the application is available via any PC with an internet connection. Accessing the application directly is preferred, and it is not typically necessary to set up remote access.
Unlike an on-premise solution, all the heavy calculations are executed on Qargo webservers with information presented back via the browsers. There are no mandatory hardware investments required, which allows users to use their existing infrastructure, however the following recommendations can aid in optimising performance.
Browser: Chrome browser (recommended)
Average per tab RAM usage of about 500MB-1GB, which can increase to 1.5GB on the planning screen depending on the resolution and amount of trips visualised.
Minimum RAM: 8-16GB*
*If other websites/applications are being used concurrently, or if multiple Qargo tabs open at once, select a higher RAM to maintain optimal performance.
Hardware:
Although calculations are executed on webservers, presenting a lot of information in the browser also requires CPU power, so an Intel i7 (minimum) is recommended.
Troubleshooting:
Q. Remote desktop users experiencing slowness, despite other sites operating well and performing a speed check.
A. As a web based application, Qargo is available from any PC with an internet connection, and direct access is recommended. However, if accessing via a remote desktop is required and the user is still experiencing slowness, this may require additional IT support and infrastructure checks:
Review specific configuration of the remote desktop environment - is there optimisation possible?
Check network latency between the remote desktop and Qargo servers - are there issues with the ISP?
Is there a high number of concurrent users on the remote desktop system?
If following recommendations and persistent performance issues still exist, please reach out to your Account Manager for further assistance.