Skip to main content

FAQ - How does Qargo handle stops management, including custom stops and date automation?

Written by Arynne Hargreaves
Updated over 2 months ago

Managing Stops and Dates in Qargo

Qargo provides a flexible framework for managing various stops within your logistics routes and automating certain processes, such as delivery date calculations. This article outlines how stops management works in Qargo, and offers solutions for common scenarios.

Automating Stops Handling

Qargo does not currently support the automatic addition of a customs stop based on delivery location. However, you can achieve this functionality using these methods:

  1. Manually Add a Customs Stop: - Create a dedicated "customs" stop in Locations. - During order creation, manually select and add this stop to your trips.

  2. Utilize Order Templates: - Set up an order template that includes a predefined "customs" stop. - When creating future orders from this template, the customs stop will be automatically added.

Automating Unloading Dates

To streamline order creation, Qargo allows you to automatically set an unloading (delivery) date to the day after the loading date. Here’s how:

  • Configure a service level with a one-day lead time, also known as a "next day" service level.

  • When this service level is selected while creating an order, Qargo calculates the delivery date automatically for the next calendar day.

Troubleshooting Stops Handling

If the Add stop button near the Route is greyed out, you can still add a customs stop by following these steps:

  1. Navigate to the Execution section in the Order Detail page.

  2. From there, you will be able to add your desired customs stop, bypassing the disabled button.

Qargo simplifies the management of stops and dates but may require specific configurations or workflows to address particular needs, such as adding customs stops or automating delivery dates. By using manual additions, templates, or service-level settings, you can tailor the platform effectively to streamline logistics.

Did this answer your question?