Q. Is there maximum range for exporting data? What are the maximum data limits when exporting from orders, trips, invoices, etc. How does this impact performance in my account?
A. Yes, there is guidance available for the recommended maximum data limits. Qargo has optimised custom data export limits based on empirical load testing to improve overall export reliability and performance. This optimisation helps to prevent timeouts, while maximising the number of records a user can export.
There are 2 methods used for compiling data:
Synchronous exports - export is processed as a complete operation, where the system waits until the export is finished before continuing.
Limited to smaller record counts to prevent timeouts
Maximum 30s processing limit, most delivered within 10s
Asynchronous exports - exports that start and run independently, allowing the rest of the workflow to continue without waiting for the export to finish.
System provides export via email once processing is completed
Maximum processing 10mins.
Optimised for high-volume data
‼️ Very large exports should be broken down into multiple export requests.
Partial export warning when a result set is too large
When an export from a list page exceeds the limits, because the result set is larger than the export limit, a non-blocking warning appears at export time. It confirms in plain language that the export will be partial, and points to the two existing ways to retrieve the full data set:
Apply filters to narrow the result set so it falls under the limit.
Use a custom export, which supports much larger volumes and is delivered by email.
The warning does not block the export:
Export anyway downloads the partial file
Cancel stops the export so filters or a custom export can be used instead
Where the warning appears
The warning applies to the default Excel export on every list page that has an Export button (for example Orders, Trips, Invoices, and Credit notes) as well as to custom (DataShaper) exports. The correct limit is checked automatically for each export type, so a truncated file can no longer go unnoticed.
📚 To avoid a partial file, apply filters, or run a custom export for larger volumes. Custom exports are delivered by email once processing completes. The warning signals only that the export would be partial; it does not list how many records were left out.
‼️ Cost and revenue exports and charge exports are fetched by date range rather than by record, so the warning does not apply to those.
Note about custom data export delivery
Small exports download immediately in your browser.
Larger exports are processed in the background and sent to you by email with the file attached.
The size threshold for “instant download” versus “email” depends on the export type and data complexity.
You don’t need to keep the tab open. If you don’t see the email after a while, check your spam folder.