When creating orders that involve border crossings there will be related customs requirements that need to be completed. The Pre-Notification process can be enabled in the Tenant to start capturing customs information required for import/export pre-notification, e.g. when going from the EU to UK.
The information that can be captured is:
The MRNs for customs
The PBN/GMR reference number
Declaration type (import/export)
Origin and Destination country
Configuration Required:
Please contact your Account Manager for assistance with setting up this feature.
Once the feature is enabled on the Tenant, navigate to 'ADDITIONAL FIELDS' and the MRNs option becomes visible.
Click the option and set to 'ACTIVE'.
Add the Linked Transport Services the reference applies to.
Set toggles if this is to 'Always Show' and 'Required'.
SAVE the settings.
The option to ADD the MRN is now available on the order. To add to the order:
GENERAL INFO > Add info/consignment: Add information.
Select MRN and the enter the number.
If the number entered does not meet the correct criteria, an error will be displayed. Check the number and re-enter. If correct it will show in GREEN and you can SAVE.
The added MRN references will now show in the order, and will copy into the Customs information, once the order is planned to a Trip.
At the TRIP level, when the trip is across a border and into customs territory (ie: GB - EU), an 'Import / Export' Customs Pre-Notification can be automatically created. The Customs Pre-Notification automatically contains the order information available, (ie: MRN), and details for the countries exiting and entering; which is identified from the border crossing found on the route.
It is possible to add to or update the Customs information, by clicking on the Edit icon next to the line to be updated.
If the customs information did not create on the trip, this can be added manually under GENERAL INFO>Add Information: Add customs information.
Enter the relevant reference numbers and details in the 'Add customs information' panel. This will then copy into the Trip Details, under the 'CUSTOMS' section.
