For carriers that haul dangerous goods (ADR), there are additional criteria that often is required when creating orders. There is an option to configure a dangerous goods (ADR) section in both the Create Order screen and Edit Goods (Cargo) screen. Once fully configured, all enabled fields on the ADR section will be available during Create Order and Edit Goods. This is also relevant for the Customer Portal, with restrictions available to ensure if a customer submits an order which includes a dangerous goods element, they can be required to complete the ADR fields, before saving the order.
STEP 1: Activation of the ADR field
Navigate to Configuration
Additional Fields
Select CARGO on the left-hand menu
Click Edit Icon (pencil) next to ADR and set Active.
Include the Transport Services you want ADR to show on.
Toggle if ADR fields are always visible in the order
Toggle if ADR is required as a mandatory field, if selected.
STEP 2: Configure ADR additional order entry fields.
Once the ADR option is set active under CARGO, a second section will show in the left-hand menu titled 'ADR'. This is where you can configure additional specific fields to show in the ADR section on the order.
Select the additional fields that are required on the order. Available options include:
ADR
Packaging type
Description
Emergency phone number
Packaging quantity
Technical name
Volume
Weight
These will show in the ADR section that will appear in the Create Order / Edit Goods screens.
TIPS: Optional / Required.
Internal Users
By toggling on "set field as required", users creating orders in the system will get a warning if required fields are NOT filled in, but WILL still be able to SAVE orders.
If the order is saved with missing ADR details, it will display a 'MISSING' note next to the ADR icon, in the Consignment on the order page.
Customer Portal
If ADR fields are required on the order, customers submitting an order via Customer Portal will need to enter details so the order will save. If required data is missing, an error will be displayed to the Portal user indicating what needs to be completed.
By toggling on "set field as required" option Customer Portal users will be blocked creating orders with ADR items if the required fields are not filled in.
