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News Feed
Duygu Demir avatar
Written by Duygu Demir
Updated over a year ago

Customer portal news feed functionality:
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You can add feed entries in the documents configuration tab.


This will then be visible in the customer portal dashboard.


You can click on a feed entry to open it up in a drawer to see the full message.


🚨To hide a feed entry, it will have to be deleted.
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It is also possible to pin customer portal news articles to the top of the news feed, so that important articles are easily visible to customers.
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At most three articles can be pinned at a time.
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The ordering of the three pinned articles is still reverse chronological.



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