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Customer Portal - User Training

New users will learn how to access the portal, create and track orders; dashboard overview gives further insight into performance metrics.

Arynne Hargreaves avatar
Written by Arynne Hargreaves
Updated over 2 weeks ago

Provide this video to new users of the Customer Portal to allow self-paced learning of features and how to get the most out of this tool.

Learning Outcomes:

  1. Create & manage orders, including adding documents and any special instructions

  2. Track & understand order status updates; using execution status to give greater visibility into shipment progress.

  3. Navigate & interpret dashboard data, gaining valuable insight into orders.

Click the link below for the full training article.

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