Videos
View a selection of videos, covering various topics across the Qargo platform.
By Jonathan and 1 other2 authors35 articles
How to videos
A wide range of videos from various modules that explain how a feature works.
- VIDEO - Live cargo totals on TripsCargo totals (loading meters, weight, volume, pallet spaces, quantity) update live on the Planning Timeline as orders are added to or removed from a trip. As orders are dragged onto or off…
- VIDEO - Per-day Resource availabilityThe To Plan: Resources view has a per-day availability status grid. One narrow column per date in the selected planning range, each with a single status icon per resource (available,…
- VIDEO - How to use 'To plan: Trips' modeThe 'To plan: Trips' option in the Planboard To plan dropdown lists every trip that's still waiting for a real resource. Both trips parked on a dummy resource and trips…
- VIDEO - How to assign compartmentalised trailers at Trip levelOrders can be added to specific compartments of a trailer at trip level, displaying the trailer’s compartment layout and allowing goods to be distributed across compartments via drag-and-drop or manual…
- VIDEO - How to mark unused intermodal legs as ignoredIn Qargo, every intermodal order generates a fixed three-leg structure, but not every leg always needs to be executed. The Ignored status lets planners mark unused legs as Do not…
- VIDEO - Chat-based validation rules (Qargo Intelligence)Qargo has a built-in AI agent that lets you create order entry validation rules yourself just by describing them in plain language. They block a submission and show a warning.…
- VIDEO - How to set up role-based order creation permissionsRole-based order creation permissions help to determine who can create orders and quotes. This streamlines the order and quote creation workflow within an organisation, and for customer portal users.
- VIDEO - How to create orders from templates via the customer portalTemplates solve the recurring task Booking a the same route over and over on the customer portal. As a portal user, pick a template for standard routes and create an…
- VIDEO - Automatic ETA recalculationAutomatic ETA recalculation continuously updates the estimated time of arrival at the next stop based on the driver’s current GPS position.
- VIDEO - How to set up a Fixed customer on Price list chargesSet a field on a revenue price list charge that automatically routes the calculated charge to a specified customer instead of the order's main customer, supporting per-charge invoice routing.
- VIDEO - Revenue split exceptions for TripsOperators running multi-leg orders had no way to configure different revenue splits based on who handled each leg. Now you can add a single exception rule in your transport service…
- VIDEO - Assign previous container or trailer to Orders on a TripWhen planners add a reload to a trip that already has a container on the delivery leg, that container didn't carry across. The only option was to navigate into each…
- VIDEO - Tap mode for Cross dockCross-dock mobile supports a tap-based mode that replaces barcode scanning with tap confirmations. Operators select a trip, see a full pallet list, and tap each pallet or package to confirm…
- VIDEO - Show Invoices and Credit notes on the Customer portalThe customer portal gets a new Invoices tab where your customers can view and download their own invoices and credit notes, including the per-line charge breakdown and the PDF.
- VIDEO - Dedicated Waiting hours Surcharges on mails and documentsWaiting hours now have their own home, and their own automation. The new surcharge category offers two template variables, allowing dedicated waiting hour variables to be automatically added to the…
- VIDEO - Trip number, Resources and Customs columns in Intermodal viewPlanners and CS running intermodal operations previously had to open individual orders, and switch screens, to find trip numbers, next-leg resources, or customs references while working the Intermodal view. Now,…
Product Overviews
Explanatory videos showcasing some of the benefits features offer.
- VIDEO - The difference between Contact Roles and Location Contact RolesCompany contacts can be assigned roles like Billing, Operations, Sales or Customs, so Qargo emails reach the right people. However, contacts can also live on locations. They are tied to…
- VIDEO - Customer Portal OverviewCustomer Portal offers customers a seamless workflow for submitting and tracking orders; and dashboard metrics offer performance insights.
- VIDEO - Subcontractor PortalThis short video gives an overview of key features and benefits of the Qargo Subcontractor portal.
- VIDEO - Qargo IntelligenceThis short video introduces the key features of the Qargo Intelligence.
- VIDEO - Email Intelligence: IntroductionThis video provides a brief introduction to Qargo Email Intelligence, key features and benefits.
- VIDEO - Email Intelligence: AI SummariesThis video gives an overview of the latest update to Qargo Email Intelligence - Introducing the AI Summary.
- VIDEO - Qargo mobile app: Driver scanningDrivers are able to scan barcodes, improving visibility for which pallets were collected / delivered.
- VIDEO - Qargo Intelligence: chat agentThe chat launcher in Qargo gives access to three support options — each suited to a different kind of question. This video gives a general overview of this feature.
- VIDEO - Using Qargo on Mobile phoneUsing Qargo on your mobile phone's web browser is a solid quick reference tool for looking things up. It is not designed for creating, planning or editing. For that, you'll…
- VIDEO - Rates Module RedesignThe charge configuration editor inside rate cards has been redesigned. The functionality is identical. This is purely a UI overhaul of how you configure and read calculation blocks when editing…
Qargo Training Academy
A suite of training videos that cover FAQs, feature setup and training for new users.
- Customer Portal - User TrainingNew users will learn how to access the portal, create and track orders; dashboard overview gives further insight into performance metrics.
- Subcontractor Portal - User TrainingNew users learn how to access portal, trip management, and workflow tasks in a complete self-training guide.
Webinars
Catch up on webinars sharing product and industry overviews.