Videos
View a selection of videos, covering various topics across the Qargo platform.
By Arynne and 1 other2 authors21 articles
2025 Year in review webinarWebinar recap: Review 2025 milestones, metrics, and innovations, and preview 2026 growth, platform updates, and future priorities for customers, partners, and teams.
How to videos
A wide range of videos from various modules that explain how a feature works.
VIDEO - How to set up role-based order creation permissionsRole-based order creation permissions help to determine who can create orders and quotes. This streamlines the order and quote creation workflow within an organisation, and for customer portal users.
VIDEO - How to create orders from templates via the customer portalTemplates solve the recurring task Booking a the same route over and over on the customer portal. As a portal user, pick a template for standard routes and create an…
VIDEO - Automatic ETA recalculationAutomatic ETA recalculation continuously updates the estimated time of arrival at the next stop based on the driver’s current GPS position.
VIDEO - How to set up a Fixed customer on Price list chargesSet a field on a revenue price list charge that automatically routes the calculated charge to a specified customer instead of the order's main customer, supporting per-charge invoice routing.
Product Overviews
Explanatory videos showcasing some of the benefits features offer.
VIDEO - The difference between Contact Roles and Location Contact RolesCompany contacts can be assigned roles like Billing, Operations, Sales or Customs, so Qargo emails reach the right people. However, contacts can also live on locations. They are tied to…
VIDEO - Customer Portal OverviewCustomer Portal offers customers a seamless workflow for submitting and tracking orders; and dashboard metrics offer performance insights.
VIDEO - Subcontractor PortalThis short video gives an overview of key features and benefits of the Qargo Subcontractor portal.
VIDEO - Qargo IntelligenceThis short video introduces the key features of the Qargo Intelligence.
VIDEO - Email Intelligence: IntroductionThis video provides a brief introduction to Qargo Email Intelligence, key features and benefits.
VIDEO - Email Intelligence: AI SummariesThis video gives an overview of the latest update to Qargo Email Intelligence - Introducing the AI Summary.
VIDEO - Qargo mobile app: Driver scanningDrivers are able to scan barcodes, improving visibility for which pallets were collected / delivered.
VIDEO - Qargo Intelligence: chat agentThe chat launcher in Qargo gives access to three support options — each suited to a different kind of question. This video gives a general overview of this feature.
VIDEO - Using Qargo on Mobile phoneUsing Qargo on your mobile phone's web browser is a solid quick reference tool for looking things up. It is not designed for creating, planning or editing. For that, you'll…
Qargo Training Academy
A suite of training videos that cover FAQs, feature setup and training for new users.
Customer Portal - User TrainingNew users will learn how to access the portal, create and track orders; dashboard overview gives further insight into performance metrics.
Subcontractor Portal - User TrainingNew users learn how to access portal, trip management, and workflow tasks in a complete self-training guide.