When you use Palletforce as your pallet network, you would first need to do the below steps.

Add a customer

First, you would create Palletforce as a customer.

Navigate to Customers
Click on Create customer
Create a customer that is named "Palletforce"
Click on Create subcontractor to make Palletforce also a subcontractor

Add the order input configuration

Add a transport service

Navigate to Configuration > Order input
Click on Transport services
Add a new transport service named "Pallets"

name can be chosen - code is important.

code should remain the same

Save it.

Add service levels

Navigate to Configuration > Order input
Once a transport service is added, click on Service levels
Add below services levels with the following details:

Name	Code
24 hours	A
48 hours	B
72 hours	C
3-5 days	D

Add time windows and extras

Navigate to Configuration > Order input
Click on Time window to create new time windows.
Click afterwards on Collect/delivery extra. In the below table, this is named C/d extra.
Complete these fields with the below details

Qargo type	Code	Name	Description	Comments
Time window	AM	AM Delivery	Delivery before 12 PM	“Time window”: 06:00 - 12:00
Time window	BW	Booked Window	Delivery any time between 09:00 and 17:00 with a minimum window of 3 hours.	“Time window”: 09:00 - 17:00
Time window	TA	By 10:00 AM	Delivery before 10 AM
Time window	TB	Timed Booking	Delivery any time between 10:00 and 16:00	“Time window”: 10:00 - 16:00
Time window	BI	Book In
Time window	AZ	Amazon Book In		Carton Count and Ref Number
C/d extra	TL	Tail-Lift vehicle required for collection and delivery
C/d extra	CD	Cheque On Delivery
C/d extra	EB	Economy Delivery
C/d extra	PW	Paper POD Required

"add input field"

Orders	ASN/FBA/BOL Reference Number	Active	Create custom field
Orders	Carton Count	Active	Create custom field

Add surcharge

Once the time windows have been set up, you can add charges, for instance: a Saturday surcharge.

Navigate to Configuration > Order input
Click on General surcharges
Click on Add new general surcharge. Add the relevant details and the price calculation condition: last delivery requested weekday is Saturday

Add a packaging type

Navigate to Configuration > Order input
Click on Packaging types
Click on "New packaging type"
Create a packaging type for Pallet with code PalletforcePallets

Add predefined package sizes for
- Full pallet
- Half pallet
- Quarter pallet

Pallet type Palletforce	Qargo code
Full	F
Half	H
Quarter	Q
Oversize	O

Toggle "Generate barcodes"

Add additional fields

Now you can set up additional fields.

Navigate to Configuration
Click on Additional fields in the header

Now you can see at the left side, different categories of additional fields. Make sure the below additional fields are active/inactive.

Additional field category	Name additional field	Status	Additional action
Orders	Requested price (order import)	Active
Palletforce Insurance Code	Insurance Code	Active

Consignments	Consignment reference	Active
Consignments	CMR reference	Inactive
Cargo	Pallet spaces	Active
Cargo	Loading meters	Inactive

For the custom fields, make sure the details match with the below screenshot:

Insurance Code:

As part of the integration configuration, there is an option to add an Insurance code for goods. The default is to add at the Integration level. However, there are also options to set the code at both the customer and order level. The values for these can be activated in ADDITIONAL FIELDS, for both Customer and Order.

Set Insurance at Configuration Level.

Activate field on CUSTOMER:

Navigate to configuration
Click 'Additional Fields' in the submenu.
On the side menu, select Customers.

Select 'Palletforce Insurance Code' in the list and click the pencil icon to edit.
Select Active and set toggle to on for 'always show' - will add a field with drop down menu (if toggled on):

Select Active and set toggle to off for 'always show' - will add an option to + Add Information to select.

Activate field on ORDER:

Navigate to configuration
Click 'Additional Fields' in the submenu.
On the side menu, select Orders.

Select 'Palletforce Insurance Code' in the list and click the pencil icon to edit.
Select the transport services to make this Active on.
- Set default 'Always show' - If toggled off, added from 'Add note/reference number'
- Set default 'Always show' - If toggled on, will show as a field to complete on order entry.

Sending Logic in export:

Order level code, if present; or else
Customer level code, if present; or else
Integration level code.

Including the goods insurance code at the order level will ensure that any changes made to the order will retain the appropriate code.

Add a transport network

Additionally, add a transport network.

Navigate to Locations
Click on Transport networks in the header
Click on Add transport network and create a new Central network for Palletforce

Once created, choose in the dropdown menu Automatically assign resources, the option For all customers

Add their depot in the “Hubs and depots” section, mark it as “internal” and fill in the location, e.g.:

Click on Owned postal codes and
- add the code of your depot in Default depot code.
- add the postcode ranges/prefixed that your depot is responsible for.