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VIDEO - How to show the live truck position on the Customer portal?

Customers on the portal can now see the live truck position on the order map, switched on per customer. Sharing position is not wanted for every customer, so it is a per-customer decision, not a tenant-wide one.

Written by Jonathan De Noyette

This video explains how to enable the live truck position in the settings, and what this looks like for your customer in the portal:

📚 The position is limited to the window where that customer's order is active, leg by leg. On a shared trip the truck can still be at another customer's stop.

After their own last stop, the truck stays frozen on the last position. And it's the latest position only: there's no route history.

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