Q. I am trying to add a charge to my internal cost calculations, but I can't save the new internal charge/rate. I now have to include a VAT rate? I never had to add VAT before - did something change? Why do I have to add the VAT rate now?
A. Yes - VAT is now mandatory on every cost/charge line to ensure consistent tax calculations and prevent “missing VAT%” errors that can break accounting and invoicing.
If a customer’s tax type is set to VAT, Qargo will apply the VAT from the rate card.
If the customer’s tax type is not VAT, the rate card’s VAT is ignored.
You must fill in a VAT rate on internal cost rate cards. Whether VAT is applied depends on the customer’s tax type, but the system now requires the configuration for accurate calculations.
If you do not show an option in the VAT drop down, it means there are no Tax rates configured for PURCHASE. Configuring tax rates is a Qargo Admin function only.
🧰 Contact your Qargo Account Manager, or Qargo Support if you need to have the Tax rates updated.