Q: How are delivery images and Customer Owned Paperwork (COP) files shared with Hazchem?
A: Delivery images and Customer own paperwork (COP) are automatically sent to Hazchem when uploaded. This data exchange provides Hazchem with greater visibility into consignment execution, delivery images and the Customer Owned Paperwork (COP).
This ensures that essential documentation, such as proof of delivery images and related paperwork, is transferred immediately and securely, streamlining the reconciliation and verification process for Hazchem.
Summary:
Delivery image and COP uploads sent via Hazchem API.
POD uploads can also be sent via the API.
Images are automatically compressed to meet Hazchem’s file-size requirements.
Only the unsigned customer paperwork flow is supported.
Only the requesting/collection depot can upload customer paperwork via the API.
Q: How are delivery images and COP documents from Hazchem made available in Qargo?
A: In addition to sending documents to Hazchem, Qargo also automatically retrieves delivery images and Customer Owned Paperwork (COP) from Hazchem on a regular sync cycle.
Sync is run in the background every 10 minutes
Pulls in newly available documents from the Hazchem API
Attached directly to the relevant Hazchem consignment in Qargo:
Delivery images: retrieved as JPEG files and attached to the consignment as delivery photos.
Requesting and collection depots will see delivery images fetched from Hazchem as part of the consignment record.
Customer Owned Paperwork (COP):retrieved as TIFF files.
Delivery depots will receive COP documents to be printed and provided to the driver at the point of delivery.
Summary of the two-directional document flow:
Direction | Document type | How it works |
Qargo → Hazchem | Delivery image, COP, POD | Uploaded automatically via API when added to a consignment |
Hazchem → Qargo | Delivery image, COP | Synced every 10 minutes via background process |
📚 COP uploads:
Only the requesting/collection depot can upload customer paperwork via the Hazchem API. This is the "unsigned" COP flow.
Signed COP documents are not uploaded by the delivery depot and are therefore not synced back to the collection/requesting depot.