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Customer Portal(for Customers)
Customer Portal(for Customers)

Customer facing overview of the Customer Portal, including a Video walk through.

Duygu Demir avatar
Written by Duygu Demir
Updated over 2 months ago

  • Customer portal users will receive an email link for portal access to view and manage company orders.

  • The portal displays all company orders and their statuses.

  • Portal offers a comprehensive view and status updates of each order.

  • Features tabs for sorting orders based on their planning and execution stages, including unstarted, in transit, delivered and invoiced orders.

  • Customer portal also allows filtering and sorting of orders by status, order number, and other criteria for customised viewing.

  • Customisable display options to include or exclude specific order details.

  • Filter orders by date or ID for targeted information.

  • Ability to adjust visible columns and tailor the interface to user preferences via “edit columns” option

  • Detailed order page accessible by clicking on order pages, offering insights into routing, delivery times, and other specifics.

  • Options to create new orders directly within the portal, selecting service levels and entering relevant details.

  • Flexibility to specify vehicle types, container specifics, and other requirements during order creation.

  • Enables adding customer references and detailed instructions for collection, delivery, and other logistics actions.

  • Supports uploading and viewing documents related to orders and consignments.

  • Dashboard feature provides a quick overview of order statuses, delivery numbers, and performance metrics.

  • Visual aids and filters available for analysing delivery and collection statuses, time spent per stop, and other operational insights.

  • Designed to be a personalised tool for efficient order management and tracking.

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