Roles exist in both the Companies module (Contacts) and the Locations module. The difference between these two types of roles is explained in the videos below.

Contact roles can be linked to a customer or subcontractor. There are different roles in Qargo. This video gives an overview of all available contact roles:

Location contacts are the people on site, not at the company level. This video explains the difference with contact roles and all available location contact roles:

Assigning the right roles to your location contacts ensures that when Qargo runs a task, it reaches exactly the right person. Both at company and location level.

Read all about it in this article: Contact roles in Qargo.