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What are the character limits and rules for the Customer Reference field in Qargo and the Palletline integration?

Arynne Hargreaves avatar
Written by Arynne Hargreaves
Updated over a week ago

Understanding Character Limits and Rules for the Customer Reference Field in Qargo and Palletline Integration

The Customer Reference field in Qargo and its integration with Palletline has specific rules and constraints regarding character limits and permissible characters. Understanding these configurations is crucial for seamless order management and data synchronization.

1. Character Limits

Qargo

In the Qargo platform, the Customer Reference field allows a maximum of 255 characters, providing flexibility for longer references. This ensures compatibility with detailed customer input where necessary.

Palletline Integration

When integrating with Palletline, the Customer Reference field is more restrictive, allowing up to 25 characters only. This distinction is important when using the field in cross-platform operations to avoid truncation or errors.

2. Permissible Characters

Commas

Commas are fully supported in the Customer Reference field on both Qargo and Palletline platforms. This means that customer references containing commas can be used without causing any issues during order creation or data synchronization.


Key Points Recap:

  • Qargo Character Limit: 255 characters

  • Palletline Character Limit: 25 characters

  • Commas: Allowed in both Qargo and Palletline

By adhering to these character guidelines and rules, you can ensure optimal functionality and data integrity across the Qargo and Palletline systems.

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