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CONFIGURATION - Geofencing

Arynne Hargreaves avatar
Written by Arynne Hargreaves
Updated this week

What is Geofencing?

Geofencing is a feature that automatically detects when vehicles enter or exit defined geographical areas around locations.⁠⁠ It creates virtual boundaries (typically circular areas with customisable radius) around stop locations to provide more accurate arrival and departure timestamps without relying solely on driver input.

Benefits of Geofencing

  • More reliable stop updates

  • Improve accuracy of stop arrival & departure by using autocomplete

  • Improved ETA calculations

  • Less manual updates

  • Fewer calls between driver / office to update on arrivals

How does Qargo use Geofencing?

  • Geofences trigger “Arrived at location” and “Departed at location”.

  • Geofences are defined by a circle radius around the location

    • This is defined on the tenant and on the location.

  • The stop is completed when the geofence associated to the location is triggered.

  • Once the stop is completed (green) Qargo logs the events and the times are recorded

‼️ Autocompleting stops requires a telematics system

Configuration

On the tenant level the following values can be configured for geofencing

  • Enable geofencing for resources: this makes it possible to define which types of resources should have geofencing enabled or disabled.

  • Update stop times based on geofence: Automatic completion of the stop once the enabled resource 'triggers' the geofence radius.

  • Default geofence location radius (meter): this defines how large the geofencing area should be by default. It is possible to override this on location level as well.

  • Locations - a radius can be defined that will override the radius defined on tenant level.

  • Click 'Customise' button to enable column in the Stops view

View Geofence times in the STOPS VIEW

Autocompleting stops

  • Automatically complete arrival and departure stops based on geofenced areas

  • Mobile app is only supported when used along with a Telematics system

  • Previous stop must be completed prior to the autocomplete stop

    • If previous stop was not successfully completed, geofence times still captured, but stop is not completed.

  • If autocomplete geofencing is used to depart stop, stop is marked complete

    • In mobile app, question path will not be show to the driver automatically

    • Driver can still update the information for the completed stop

Arrival at stop

  • Driver enters geofence area arrival is automatically completed

    • If using mobile app, the 'Arrive' stop is completed

    • Date / Time stamp for arrival is logged

    • If no arrival detected from geofence, driver must manually arrive to complete task

Departure from stop

  • Depart from stop completed when leaving location and passing through geofence

    • If using mobile app, driver will typically already complete the 'Depart' stop, in which case geofence is retained as 'backup'.

Limitations

‼️ Geofence detection based on tracking data from mobile app ONLY is not supported.

  • The autocomplete will only work if the previous stops were successfully completed.

    • If the previous stop was not successfully completed, the geofencing times will still be captured but the the arrival/departure will not be autocompleted.

  • If the autocomplete geofencing is used for departing from a stop, the stop will be marked as completed.

    • If using the mobile app, question paths will not be shown to the driver

    • Driver can manually go back to the completed stop to fill in the question paths.

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