Q: Why can’t I remove the Pallex (export) resource from an already dispatched order in Qargo?
A:
If the consignment was cancelled in Pallex/Nexus, recall or refresh the dispatch in Qargo. Qargo now checks the status and will remove the Pallex resource allocation automatically. You can then assign the order to your own driver.
If the consignment is still active or already accepted downstream, removal remains blocked. In that case, add your driver and vehicle as an extra resource and dispatch to the driver as a workaround.
